Poor customer service and poorer resolution

Upon collecting a Pargo parcel the cashier at the till seemed off and very distant with no real effort to assist me and moving like she's got all the time in the world.The incident was reported to their customer service however the apologies is of such a nature my 7 year old can do better.This is the customer service you get when the experience is of a very low quality to respect customers time.I will never buy or set foot in a Foschini store ever again