Disatisfied

I am at foschini Nonesi Mall in Queenstown.I saw a bag next to a sticker that says 30% off.Now they say that bagnot on promotion that its only selected items when the bags are right where the sticker that says 30%.I spoke to Bongiwe who is an admin who then referred me Nombeko who is a store manager as I wanted the bag with that 30% off who told me they cant give that bag at 30% despite what the sticker says.their customer service said they must resolve it at store level which they refused.As a customer I want that bag with that 30% off that draw my attention to the bags.These people you cannot trust bcs we buy what we see and the the percentage off attracted me.they cant tell me they cannot resolve this