Fly.Cool
1 reviews | Active since Member
Refund from FlyCool
I still need your assistance please, I haven't received my refund from FlyCool that failed to install fibre for me even though I paid, they don't have any customer service or anyone I can contact please intervene and assist me get my refund please
<div>Hi Stephina,<br><br>Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience caused regarding your fibre installation and the delay in your refund. This is certainly not the level of service we strive to provide.<br><br>We understand your frustration and would like to assure you that your concern is being taken seriously.<br><br>Kindly forward your full details, proof of payment, and any relevant reference numbers to [email protected], and our team will urgently investigate your case and provide feedback regarding your refund.<br><br>We appreciate your patience and the opportunity to resolve this matter.</div>
Best regards,
<div>Hi Stephina,<br><br>Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience caused regarding your fibre installation and the delay in your refund. This is certainly not the level of service we strive to provide.<br><br>We understand your frustration and would like to assure you that your concern is being taken seriously.<br><br>Kindly forward your full details, proof of payment, and any relevant reference numbers to [email protected], and our team will urgently investigate your case and provide feedback regarding your refund.<br><br>We appreciate your patience and the opportunity to resolve this matter.</div>
Best regards,
<div><!--block-->Where should I send the proof of payment to when you put the asterisks on the response<br><br></div>
<div><!--block-->Where should I send the proof of payment to when you put the asterisks on the response<br><br></div>
<div><!--block-->Please email. Me. On. [email protected] or call. Me. On 0642384466 </div>
<div><!--block-->Please email. Me. On. [email protected] or call. Me. On 0642384466 </div>
<div>Hi Stephina,<br><br>We have sent you an email. Please reply to it in order for us to assist you.</div>
Best regards,
<div>Hi Stephina,<br><br>We have sent you an email. Please reply to it in order for us to assist you.</div>
Best regards,