

Flook Sport & Travel
Based on recent customer reviews, Flook Sport & Travel receives sharply divided feedback. A recurring theme among dissatisfied customers is poor communication, with shoppers consistently mentioning unanswered emails, non functional Vodabucks redemption codes, and significant delivery delays on paid orders. Several customers also raise concerns about cancelled orders due to alleged pricing errors and misleading travel deal pricing. On the positive side, customers consistently praise individual support agents, particularly one named representative, for prompt, friendly resolutions and going above and beyond, suggesting strong product offerings undermined by inconsistent service infrastructure.
Replied to 91% of negative reviews
Reply time on negative reviews: 3h 55m
TrustIndex
4
Ranking
#112
in Retail
Reply Time
15h 5m
Replied to 91% of negative reviews
Reply time on negative reviews: 3h 55m
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Based on recent customer reviews, Flook Sport & Travel receives sharply divided feedback. A recurring theme among dissatisfied customers is poor communication, with shoppers consistently mentioning unanswered emails, non functional Vodabucks redemption codes, and significant delivery delays on paid orders. Several customers also raise concerns about cancelled orders due to alleged pricing errors and misleading travel deal pricing. On the positive side, customers consistently praise individual support agents, particularly one named representative, for prompt, friendly resolutions and going above and beyond, suggesting strong product offerings undermined by inconsistent service infrastructure.
Flook Sport & Travel has a TrustIndex of 4 out of 10 on Hellopeter, based on 15 reviews in the last 12 months. They reply to 91% of negative reviews, typically within 3 hours 55 min. Hellopeter has tracked Flook Sport & Travel across 65 total reviews. How is the TrustIndex calculated? →
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