Flightsite
Unclaimed Business
|4.1|36 Reviews (last 12 months)|This business does not respond to reviews
Flightsite
Unclaimed Business
|4.1
36 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Flightsite receives strong praise for individual consultants who go above and beyond to resolve booking issues, with customers consistently mentioning agents by name for their professionalism, patience, and efficiency in handling urgent flight changes and cancellations. However, a recurring theme of frustration emerges around refund delays, unanswered emails, and inconsistent communication when bookings go wrong. Customers note that while frontline service can be exceptional, breakdowns in follow-through, conflicting information between agents, and slow handling of cancellations and double payments create significant dissatisfaction.
Performance(last 12 months):
Trustindex Rating
5.3TrustIndex
5.3
Frequently Asked Questions About Flightsite
What do customers say about Flightsite?
Based on recent customer reviews, Flightsite receives strong praise for individual consultants who go above and beyond to resolve booking issues, with customers consistently mentioning agents by name for their professionalism, patience, and efficiency in handling urgent flight changes and cancellations. However, a recurring theme of frustration emerges around refund delays, unanswered emails, and inconsistent communication when bookings go wrong. Customers note that while frontline service can be exceptional, breakdowns in follow-through, conflicting information between agents, and slow handling of cancellations and double payments create significant dissatisfaction.
Is Flightsite trustworthy?
Recent reviews (36)
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