Daylight ******* as Fedhealth's MO

It is now exactly 54 days since I submitted a claim from my dentist, without any resolution! I have sent emails to all the possible email addresses I can find, including Fedhealth's ombudsman (who is apparently living on the moon, with no cell reception). This is the third Hello Peter review I am writing about the same matter. You just get an automated response, and that is it. If you try to phone or WhatsApp, you get a robot. I even harassed them on their Facebook page, but nothing. If you email, you get a reply that they could just as well have written in Greek, because it makes no sense whatsoever. And different departments give different answers! Bottom line is that they do not want to pay. The lengths to which this company will go to work their members over, is astonishing!