Fashioncrib SA
Claimed Business
|1.2|18 Reviews (last 12 months)|This business does not respond to reviews
Fashioncrib SA
Claimed Business
|1.2
18 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Fashioncrib SA is facing significant customer dissatisfaction, primarily centred on its online sneaker retail operations. Customers consistently mention concerns about product authenticity, particularly regarding branded items like Nike and Adidas, with a recurring theme of receiving items perceived as counterfeit or poor quality. Shoppers frequently report unresponsive communication across phone, email, and WhatsApp channels, especially when seeking refunds, exchanges, or order updates. A small number of customers did note timely delivery and accurate orders, suggesting fulfilment is inconsistent rather than uniformly poor.
Performance(last 12 months):
Trustindex Rating
2TrustIndex
2
Review Distribution
1.2|18 Reviews
Jul '25 - Jun '26
Recent reviews (18)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceZM
Zandile M
1 reviews | Active since Jan 2020
17 Apr 2026, 12:45
****, horrible, and defective sneakers!!
I bought 2 Nike sneakers and both are so ****. The other was supposed to be Nike Air and I received Bike Air😭 They both visibly glued and defective I’m so disgusted by this ****.
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Randheer R
1 reviews | Active since Jan 2020
2 Apr 2026, 08:25
Pathetic Service
Requested for an exchange and paid for the delivery charge and to date, no response. I cannot get hold of them on the number provided even via whatsapp
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Randheer R
1 reviews | Active since Jan 2020
2 Apr 2026, 08:25
Pathetic Service
Requested for an exchange and paid for the delivery charge and to date, no response. I cannot get hold of them on the number provided even via whatsapp
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PR
Paula R
1 reviews | Active since Jan 2020
23 Jan 2026, 15:22
Terrible Service
Requested a return on shoes for a smaller size, have paid courier fees but no response in weeks via email, calls and whatsapp, even visited the address in CPT and cannot find the store, I feel so frustrated as this is not professional service!!! Would not recommend this online store at all.
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Paula R
1 reviews | Active since Jan 2020
23 Jan 2026, 15:22
Terrible Service
Requested a return on shoes for a smaller size, have paid courier fees but no response in weeks via email, calls and whatsapp, even visited the address in CPT and cannot find the store, I feel so frustrated as this is not professional service!!! Would not recommend this online store at all.
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Melita M
1 reviews | Active since Jan 2020
20 Jan 2026, 10:09
Stay Away from FashionCrib SA.
I ordered a pair of shoes - was sent the incorrect shoe (they claimed they didnt have the shoe I ordered & took it upon themselves to give me an alternative - without consulting me). I flagged it with the supplier only to be given the run-around. Its been a week now of them promising me they would book Courier to come collect. I unfortunately had ordered another pair of nikes which arrived in time BUT it is clear as day that they are duplicates and not original Nike's. STAY AWAY from this retailer! They are duping people left right & center and its wrong on so many levels. I will be reporting them to authorities (SAPS & Consumer Commission) - they should not be allowed to keep operating while "robbing & ******ing" innocent buyers.
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Melita M
1 reviews | Active since Jan 2020
20 Jan 2026, 10:09
Stay Away from FashionCrib SA.
I ordered a pair of shoes - was sent the incorrect shoe (they claimed they didnt have the shoe I ordered & took it upon themselves to give me an alternative - without consulting me). I flagged it with the supplier only to be given the run-around. Its been a week now of them promising me they would book Courier to come collect. I unfortunately had ordered another pair of nikes which arrived in time BUT it is clear as day that they are duplicates and not original Nike's. STAY AWAY from this retailer! They are duping people left right & center and its wrong on so many levels. I will be reporting them to authorities (SAPS & Consumer Commission) - they should not be allowed to keep operating while "robbing & ******ing" innocent buyers.
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Melita M
1 reviews | Active since Jan 2020
16 Jan 2026, 11:12
************* Retailer
Extremely Shocking & Disgusting Customer Service from FashionCrib SA!! I placed an order a pair of Nike trainers on 11 Jan '25. The package was delivered on Wed 14 Dec. To my shock, the pair of shoes i received was NOT what I had ordered. My first POA was to call them - no answer. (I called about 8 times). I then sent a WhatsApp and explained my situation & to my shock I received the following response "Sorry for the inconvenience caused as we ran out of stock on the air max 90 recraft so we thought that we'd have been a good replacement". I was never called to explain the pair I had ordered is out of stock nor was I offered the opportunity to decide if I would be happy with this replacement pair. They then explained that they would arrange for collection from Courier Guy of the package and would initiate the refund after they receive the item. They told me item would be picked up "before friday". No return WayBill sent....and I have been following up everyday on the return of the wrong package and I am being ghosted. The only response I have received is "They haven't collected yet?" I am SO frustrated and annoyed, I want my money back! Avoid this retailer/store at all costs! They dont seem to be a trust worthy retailer! I wish I had read these reviews before I ordered from them!
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Melita M
1 reviews | Active since Jan 2020
16 Jan 2026, 11:12
************* Retailer
Extremely Shocking & Disgusting Customer Service from FashionCrib SA!! I placed an order a pair of Nike trainers on 11 Jan '25. The package was delivered on Wed 14 Dec. To my shock, the pair of shoes i received was NOT what I had ordered. My first POA was to call them - no answer. (I called about 8 times). I then sent a WhatsApp and explained my situation & to my shock I received the following response "Sorry for the inconvenience caused as we ran out of stock on the air max 90 recraft so we thought that we'd have been a good replacement". I was never called to explain the pair I had ordered is out of stock nor was I offered the opportunity to decide if I would be happy with this replacement pair. They then explained that they would arrange for collection from Courier Guy of the package and would initiate the refund after they receive the item. They told me item would be picked up "before friday". No return WayBill sent....and I have been following up everyday on the return of the wrong package and I am being ghosted. The only response I have received is "They haven't collected yet?" I am SO frustrated and annoyed, I want my money back! Avoid this retailer/store at all costs! They dont seem to be a trust worthy retailer! I wish I had read these reviews before I ordered from them!
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Replies (0)JC
Jackie C
1 reviews | Active since Jan 2020
5 Jan 2026, 07:39
Shocking customer service from FashionCrib SA!!
I placed an order for 2 pairs of Nike trainers on 4 Dec '25. I had to follow up on 10 Dec having heard nothing re delivery. Was advised via WhatsApp that 1 pair ran out of stock on 7 Dec, 3 days after my order. Was offered a replacement but none suited the style we wanted. Was advised on 11 Dec that the 1 pair would be despatched immediately. I asked for a refund for the out of stock pair. I was ghosted on Whatsapp until I eventually had to phone the store on 27 Dec. The 1 pair had STILL NOT BEEN SHIPPED! These were Christmas presents!! I eventually threatened legal action on Whatsapp if I did not get a response and my refund. Today is 5 Jan '26 and the 1 pair is only out for delivery today. The refund was only processed last week. Avoid this retailer if you don't want to be messed around and completely disappointed!
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Jackie C
1 reviews | Active since Jan 2020
5 Jan 2026, 07:39
Shocking customer service from FashionCrib SA!!
I placed an order for 2 pairs of Nike trainers on 4 Dec '25. I had to follow up on 10 Dec having heard nothing re delivery. Was advised via WhatsApp that 1 pair ran out of stock on 7 Dec, 3 days after my order. Was offered a replacement but none suited the style we wanted. Was advised on 11 Dec that the 1 pair would be despatched immediately. I asked for a refund for the out of stock pair. I was ghosted on Whatsapp until I eventually had to phone the store on 27 Dec. The 1 pair had STILL NOT BEEN SHIPPED! These were Christmas presents!! I eventually threatened legal action on Whatsapp if I did not get a response and my refund. Today is 5 Jan '26 and the 1 pair is only out for delivery today. The refund was only processed last week. Avoid this retailer if you don't want to be messed around and completely disappointed!
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Stephanie M
1 reviews | Active since Jan 2020
30 Dec 2025, 01:33
Fashioncrib dont deliver orders
Still waiting for my order of 10 dec 2025,i ordered sneakers at fashioncrib on 10 dec its 30 dec 2025 they promised to deliver before 25dec 2025 or they will give a refund when i phoned them but im still waiting ,i cant reach them anymore they dont take any calls,they dont respond to emails or whtsapp
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Stephanie M
1 reviews | Active since Jan 2020
30 Dec 2025, 01:33
Fashioncrib dont deliver orders
Still waiting for my order of 10 dec 2025,i ordered sneakers at fashioncrib on 10 dec its 30 dec 2025 they promised to deliver before 25dec 2025 or they will give a refund when i phoned them but im still waiting ,i cant reach them anymore they dont take any calls,they dont respond to emails or whtsapp
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