Fairsure

Based on recent customer reviews, Fairsure is facing significant dissatisfaction from clients dealing with pension, provident fund, and Two-Pot withdrawal matters. Customers consistently mention prolonged delays in claim payouts, unanswered phone lines, and ignored emails. A recurring theme is the absence of reference numbers, conflicting feedback from different staff members, and unresolved tax certificate or IRP5 issues that affect SARS submissions. Many reviewers describe emotional and financial strain, particularly bereaved families and retirees, expressing concern over accountability, professionalism, and the secure handling of their retirement funds.

Fairsure has a TrustIndex of 2 out of 10 on Hellopeter, based on 28 reviews in the last 12 months. They reply to 50% of negative reviews, typically within 1742 hours 1 min. Hellopeter has tracked Fairsure across total reviews.