Express Removals
Unclaimed Business
|3|2 Reviews (last 12 months)|This business does not respond to reviews
Express Removals
Unclaimed Business
|3
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Trustindex Rating
0TrustIndex
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Review Distribution
3|2 Reviews
Jul '25 - Jun '26
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
12 May 2026, 11:11
Don't use Express Removals and Storage in Cape Town
I had items (personal and inheritance) for myself in storage. Not only did they continue to send harassing invoices after the items had been removed from storage, they also delivered the items incomplete. I used to play golf with my father, and so I had inherited his clubs, all his and my woods, hybrids, wedges and putters are missing. Whoever took them had access to the storage area and knew exactly what to take, including a Callaway Big Bertha driver and an original Ping Anser putter. Since they were paid to keep all my belongings safe, this is a violation of trust and ultimately theft. Don't use this company if you want to see your valuables again. One star is too much.
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Anonymous
1 reviews | Active since Jan 2020
12 May 2026, 11:11
Don't use Express Removals and Storage in Cape Town
I had items (personal and inheritance) for myself in storage. Not only did they continue to send harassing invoices after the items had been removed from storage, they also delivered the items incomplete. I used to play golf with my father, and so I had inherited his clubs, all his and my woods, hybrids, wedges and putters are missing. Whoever took them had access to the storage area and knew exactly what to take, including a Callaway Big Bertha driver and an original Ping Anser putter. Since they were paid to keep all my belongings safe, this is a violation of trust and ultimately theft. Don't use this company if you want to see your valuables again. One star is too much.
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Anonymous
1 reviews | Active since Jan 2020
13 Jun 2025, 11:48
Exceptional Service from Chrispen and the Express Removals Team!
I recently used Express Removals for my move, and I couldn’t be happier with the service I received. From start to finish, Chrispen and his team were outstanding. They handled all my belongings with great care and worked efficiently throughout the entire process. Chrispen made sure everything was well-organised, and his team was friendly, professional, and always willing to go the extra mile to ensure a smooth move. Communication was excellent, and I felt reassured every step of the way. If you’re looking for a reliable, hardworking, and trustworthy removals company, I highly recommend Express Removals—especially Chrispen and his fantastic team. Thank you for making my move stress-free and seamless!
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Anonymous
1 reviews | Active since Jan 2020
13 Jun 2025, 11:48
Exceptional Service from Chrispen and the Express Removals Team!
I recently used Express Removals for my move, and I couldn’t be happier with the service I received. From start to finish, Chrispen and his team were outstanding. They handled all my belongings with great care and worked efficiently throughout the entire process. Chrispen made sure everything was well-organised, and his team was friendly, professional, and always willing to go the extra mile to ensure a smooth move. Communication was excellent, and I felt reassured every step of the way. If you’re looking for a reliable, hardworking, and trustworthy removals company, I highly recommend Express Removals—especially Chrispen and his fantastic team. Thank you for making my move stress-free and seamless!
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Anonymous
1 reviews | Active since Jan 2020
5 Sept 2024, 12:49
Express Removal BOOM SQUAD
SUPER DUPER SERVICE rendered by Express Removals especially from Charmaine, Chrispen, Mandla and Admant. They made sure my move was stress free and nothing was damaged in the process. A friendly and happy bunch of professionals. The guys even offered to connect my washing machine cause i would have stuggled, they went the extra mile. Charmaine was always available and quick to reply to my mails Lady and Gents are the BOOM-SQUAD! If i move again, i want the same BOOM-SQUARD! Thank you very much!!!
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Anonymous
1 reviews | Active since Jan 2020
5 Sept 2024, 12:49
Express Removal BOOM SQUAD
SUPER DUPER SERVICE rendered by Express Removals especially from Charmaine, Chrispen, Mandla and Admant. They made sure my move was stress free and nothing was damaged in the process. A friendly and happy bunch of professionals. The guys even offered to connect my washing machine cause i would have stuggled, they went the extra mile. Charmaine was always available and quick to reply to my mails Lady and Gents are the BOOM-SQUAD! If i move again, i want the same BOOM-SQUARD! Thank you very much!!!
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Anonymous
1 reviews | Active since Jan 2020
14 Nov 2023, 15:23
Terrible Experience - Avoid Express Removals
Our recent move with Express Removals was a nightmare and we'd like to recommend you avoid using them at all costs. While they might seem a bit cheaper at first, the amount of damage will end up costing you much more. Our cherished heirloom table was completely destroyed during transit. The boxes were mishandled or even thrown around carelessly - damaged, dented, some even arriving OPEN after we had meticulously taped them shut. Some were upside down and some were wet. This negligence resulted in numerous breakages, with items clearly mishandled due to upside-down packing. To add insult to injury, we discovered a scratched TV unit and even a hole in our bed base. When we reached out to Express Removals to address these issues, their response was incredibly disappointing. You wait 5-7 days to be told there's nothing that can be done. We are still awaiting further response from them. This experience has been distressing and costly. We strongly advise against using Express Removals for any moving needs. Their disregard for the careful handling of belongings and their dismissive attitude towards customer grievances is appalling. Save yourself the stress and potential loss - find a more reliable and responsible moving company.
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Anonymous
1 reviews | Active since Jan 2020
14 Nov 2023, 15:23
Terrible Experience - Avoid Express Removals
Our recent move with Express Removals was a nightmare and we'd like to recommend you avoid using them at all costs. While they might seem a bit cheaper at first, the amount of damage will end up costing you much more. Our cherished heirloom table was completely destroyed during transit. The boxes were mishandled or even thrown around carelessly - damaged, dented, some even arriving OPEN after we had meticulously taped them shut. Some were upside down and some were wet. This negligence resulted in numerous breakages, with items clearly mishandled due to upside-down packing. To add insult to injury, we discovered a scratched TV unit and even a hole in our bed base. When we reached out to Express Removals to address these issues, their response was incredibly disappointing. You wait 5-7 days to be told there's nothing that can be done. We are still awaiting further response from them. This experience has been distressing and costly. We strongly advise against using Express Removals for any moving needs. Their disregard for the careful handling of belongings and their dismissive attitude towards customer grievances is appalling. Save yourself the stress and potential loss - find a more reliable and responsible moving company.
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Anonymous
1 reviews | Active since Jan 2020
19 Jul 2022, 17:48
DO NOT RECOMMEND THIS BUSINESS
I do not recommend this storage facility at all. Took my stuff to their storage and my items worth over R6000 were stolen from my containers. After communicating with them via email they said that they would investigate the incident, and they got back to me after 4 days saying that they had conducted a full investigation, and I probably did not bring these items to them, of which I am 100% sure as I packed and unpacked the items on my own. What they failed to inform me regards to their investigation is the fact that the pictures that were taken bringing the stuff in and taking the consignment out had clear visibilities that the containers had been tampered with, and the people who stole the stuff forgot to close one of the containers, of which I have conclusive evidence of that. Express Removals and Storage dealt with this matter poorly, I have gotten a hostile attitude from them from the first day I complained about this issue and the response emails I got from them. They were never sympathetic or even bothered to call and communicate this thoroughly. This storage facility is not secure at all, they have no enclosed lockup secure units, the units are partitioned by nets, and anyone can enter and exit your unit easily. They don't inform people about this on their website, when you ask them about security issues, they give you a convincing story, I later realized that it seems like they don't even have CCTV. Pay that extra amount for a secure storage facility, trying to save a few bucks at the expense of quality has proven to be very expensive.
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Anonymous
1 reviews | Active since Jan 2020
19 Jul 2022, 17:48
DO NOT RECOMMEND THIS BUSINESS
I do not recommend this storage facility at all. Took my stuff to their storage and my items worth over R6000 were stolen from my containers. After communicating with them via email they said that they would investigate the incident, and they got back to me after 4 days saying that they had conducted a full investigation, and I probably did not bring these items to them, of which I am 100% sure as I packed and unpacked the items on my own. What they failed to inform me regards to their investigation is the fact that the pictures that were taken bringing the stuff in and taking the consignment out had clear visibilities that the containers had been tampered with, and the people who stole the stuff forgot to close one of the containers, of which I have conclusive evidence of that. Express Removals and Storage dealt with this matter poorly, I have gotten a hostile attitude from them from the first day I complained about this issue and the response emails I got from them. They were never sympathetic or even bothered to call and communicate this thoroughly. This storage facility is not secure at all, they have no enclosed lockup secure units, the units are partitioned by nets, and anyone can enter and exit your unit easily. They don't inform people about this on their website, when you ask them about security issues, they give you a convincing story, I later realized that it seems like they don't even have CCTV. Pay that extra amount for a secure storage facility, trying to save a few bucks at the expense of quality has proven to be very expensive.
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Anonymous
1 reviews | Active since Jan 2020
28 Mar 2022, 09:33
Do not recommend
Bad experience, Firstly, driver arrived 5 hours after the agreed time and my things where relocated on different trucks and days, because they somehow "forgot" some of my item's. Secondly, my microwave was lost in the process of storage whereby the drivers collected it from my apartment along with my things, but was suddenly it was not there when offloading at the storage area. Now Express Removals will not take responsibility, even though it is their own drivers!!! Do not recommend this company
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Anonymous
1 reviews | Active since Jan 2020
28 Mar 2022, 09:33
Do not recommend
Bad experience, Firstly, driver arrived 5 hours after the agreed time and my things where relocated on different trucks and days, because they somehow "forgot" some of my item's. Secondly, my microwave was lost in the process of storage whereby the drivers collected it from my apartment along with my things, but was suddenly it was not there when offloading at the storage area. Now Express Removals will not take responsibility, even though it is their own drivers!!! Do not recommend this company
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Anonymous
1 reviews | Active since Jan 2020
18 Oct 2021, 14:13
Opportunistic & Dishonest
Having rented storage space from Express Removals for almost 4 years, and in anticipation of a move where we would need our stored items delivered to our new address I started paying an extra amount per month to create a credit that would be off set against that cost. However the shrewd (read dishonest) accounts department of Express Removals noticed that over a three month period, I had accrued a credit of R1250.00. So they simply increased my monthly costs by almost this amount in order to debit the credit from the statement, which coincidently stopped being sent to me when I started to pay more than the invoice amount. Without going into all the back warding and forwarding I eventually got a credit…. However they still owe me R200.00 which they refuse to pay or to answer why they are withholding this from me. Be warned Express Removals are opportunistic crooks and thieves, DO NOT USE THEM it will only ends in tears and loss of money.
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Anonymous
1 reviews | Active since Jan 2020
18 Oct 2021, 14:13
Opportunistic & Dishonest
Having rented storage space from Express Removals for almost 4 years, and in anticipation of a move where we would need our stored items delivered to our new address I started paying an extra amount per month to create a credit that would be off set against that cost. However the shrewd (read dishonest) accounts department of Express Removals noticed that over a three month period, I had accrued a credit of R1250.00. So they simply increased my monthly costs by almost this amount in order to debit the credit from the statement, which coincidently stopped being sent to me when I started to pay more than the invoice amount. Without going into all the back warding and forwarding I eventually got a credit…. However they still owe me R200.00 which they refuse to pay or to answer why they are withholding this from me. Be warned Express Removals are opportunistic crooks and thieves, DO NOT USE THEM it will only ends in tears and loss of money.
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