Execuspecs

Based on recent customer reviews, Execuspecs delivers a polarised customer experience across its branches. Customers consistently praise standout branches such as Willowbridge, Gateway, Jeffreys Bay, and Mossel Bay, where staff are described as friendly, knowledgeable, patient, and willing to go the extra mile during eye examinations and frame selection. However, a recurring theme involves significant frustration at other branches, where shoppers report delayed orders, incorrect prescriptions, poor communication, unprofessional management interactions, and cancelled appointments. The brand experience appears highly dependent on which branch and optometrist a customer engages with.

Execuspecs has a TrustIndex of 4.4 out of 10 on Hellopeter, based on 10 reviews in the last 12 months. They reply to 25% of negative reviews, typically within 23 hours 11 min. Hellopeter has tracked Execuspecs across 76 total reviews. How is the TrustIndex calculated? →