Evolution Finance
Verified Business
|1|5 Reviews (last 12 months)|Responds in 13h 28m
Evolution Finance
Verified Business
|1
5 Reviews (last 12 months)
Responds in 13h 28m
Performance(last 12 months):
Ranked In Financial Services
#178Reply Time
13h 28mNPS Score
-100Unlikely
Replied to 100% of negative reviews
Reply time on negative reviews: 13h 28m
Ranking
#178
in Financial Services
Reply Time
13h 28m
NPS Score
-100
Recommended: Unlikely
Replied to 100% of negative reviews
Reply time on negative reviews: 13h 28m
Review Distribution
1|5 Reviews
Sep '25 - Aug '26
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Samuel M
1 reviews | Active since Sept 2020
26 Feb 2026, 07:53
****mers
I'm very disappointed with this financial institution. I was supposed to finish with my loan repayment October last year. I called to confirm the consultant told me I'm not done still need to pay for the extra interest rates because they never added on the agreed repayment. Okay it made sense and I was meant to pay November, December and January now it's February they deducted the same amount again and my last statement showed I'm owing R800. People beware they even changed from real people to evolution *****. I'm still gonna take this further
Helpful (0)
|Replies (3)SM
Samuel M
1 reviews | Active since Sept 2020
26 Feb 2026, 07:53
****mers
I'm very disappointed with this financial institution. I was supposed to finish with my loan repayment October last year. I called to confirm the consultant told me I'm not done still need to pay for the extra interest rates because they never added on the agreed repayment. Okay it made sense and I was meant to pay November, December and January now it's February they deducted the same amount again and my last statement showed I'm owing R800. People beware they even changed from real people to evolution *****. I'm still gonna take this further
0
Replies (3)MM
Makhauta M
1 reviews | Active since Nov 2020
18 Nov 2025, 17:55
Poor service from evolution consultants
My late father had a funeral policy with real people (which is now Evolution Finance). He had forgotten about the policy although they still were debiting his bank account until December 2023. Upon receiving a notification of the lapsed policy on the 02/02/2024 He tried contacting the company to find out how much was the amount in arrears and no one could assist him. He went as far as sending an email to the company putting in a claim (death benefit claim) for my late mother who passed on 2019 December. My father untimely past on August 2024 without any response to his enquiry or claim. Evolution takes advantage that most its clients are not residing near their offices (East London) and dismiss them just by saying they will get back to you. I today had a personal encounter with two of their agents who told me they will call me back after retrieving my father's profile. And yet the day is over. I can not fathom how elderly people feel when people ment to assist them in painful moments just treat them as numbers and promise they will return their calls. The frustration of paying for something for years on vain.
Helpful (0)
|Replies (1)MM
Makhauta M
1 reviews | Active since Nov 2020
18 Nov 2025, 17:55
Poor service from evolution consultants
My late father had a funeral policy with real people (which is now Evolution Finance). He had forgotten about the policy although they still were debiting his bank account until December 2023. Upon receiving a notification of the lapsed policy on the 02/02/2024 He tried contacting the company to find out how much was the amount in arrears and no one could assist him. He went as far as sending an email to the company putting in a claim (death benefit claim) for my late mother who passed on 2019 December. My father untimely past on August 2024 without any response to his enquiry or claim. Evolution takes advantage that most its clients are not residing near their offices (East London) and dismiss them just by saying they will get back to you. I today had a personal encounter with two of their agents who told me they will call me back after retrieving my father's profile. And yet the day is over. I can not fathom how elderly people feel when people ment to assist them in painful moments just treat them as numbers and promise they will return their calls. The frustration of paying for something for years on vain.
0
Replies (1)JJ