No delivery and being misled !!

I have loved Elle magazine for years now, got shouted by my parents for spending my allowance on a magazine that sold expensive clothes that I couldn't afford at that time and got crap from my friends refusing to share the magazine. <br> <br> The first time I subscribed for the magazine, everything went smoothly with no hiccups, won a Nivea hamper which was courier to my house and received delivery on a monthly basis with no problems and today I cannot say I am enjoying this journey with your magazine. <br> <br> I subscribed to Elle last year July and beginning of August received an email from Joanne Watson saying that I won a Calvin Klein Fragrance competition for new subscribers which I never received and honestly putting a blame to the post office strike would have been prefect but I remembered that it was supposed to have been courier to my work address but that never happened.<br> <br> Its April now and to date and have only received delivery in Jan which was for Aug til Jan and that was also because I send an email inquiring about my delivery.<br> <br> I am very irritated and unhappy by this service especially considering that I pay in advance and I have even changed my delivery address for convenience.