Elex Khanyisa working with Cape Town Municipality

Yesterday, three people arrived at my property in a City of Cape Town municipal vehicle without any appointment or notice to install a prepaid electricity meter. When I questioned their entry onto my property without arranging access with the homeowner, they disconnected my electricity supply at the street box.

More than 26 hours later, I am still without power.

As a result:

My alarm system is offline. Food in my fridge and freezer is spoiling. I have suffered major inconvenience and stress. At no stage was there any professionalism or proper communication. This conduct is unacceptable, especially toward a paying customer whose municipal account is up to date.

I find it disgraceful that the City of Cape Town and its contractors treat residents this way. Disconnecting electricity without proper engagement shows a disregard for residents well being and safety.

I demand that my electricity be restored immediately and that a full explanation be provided as to:

Why no appointment or notice was given. Under what authority my electricity was disconnected. Why a paying customer is being treated in such a disrespectful manner. This matter requires urgent attention.