Efi Removals
Verified Business
|3.7|36 Reviews (last 12 months)|Responds in 158h 46m
Efi Removals
Verified Business
|3.7
36 Reviews (last 12 months)
Responds in 158h 46m
AI Review Summary
Based on recent customer reviews, Efi Removals receives sharply divided feedback for its long distance moving services across South Africa. Satisfied customers consistently mention friendly staff, careful packing, fair pricing, and helpful coordinators such as Kim, Kimberly, Enoch, and Caleb who guide them smoothly from quotation to delivery. However, a recurring theme among dissatisfied customers involves late arrivals, damaged or missing items, poor post-payment communication, unresolved complaints, and concerns about outsourced trucks and unexpected extra charges. Experiences appear to depend heavily on which team handles the move.
Performance(last 12 months):
TrustIndex
4.8
Ranking
#28
in Transportation & Logistics
Reply Time
158h 46m
NPS Score
-24
Recommended: Unlikely
Frequently Asked Questions About Efi Removals
What do customers say about Efi Removals?
Based on recent customer reviews, Efi Removals receives sharply divided feedback for its long distance moving services across South Africa. Satisfied customers consistently mention friendly staff, careful packing, fair pricing, and helpful coordinators such as Kim, Kimberly, Enoch, and Caleb who guide them smoothly from quotation to delivery. However, a recurring theme among dissatisfied customers involves late arrivals, damaged or missing items, poor post-payment communication, unresolved complaints, and concerns about outsourced trucks and unexpected extra charges. Experiences appear to depend heavily on which team handles the move.
Is Efi Removals trustworthy?
Recent reviews (36)
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