Edblo
Verified Business
|1|6 Reviews (last 12 months)|Responds in 11h
Edblo
Verified Business
|1
6 Reviews (last 12 months)
Responds in 11h
AI Review Summary
Based on recent customer reviews, Edblo is facing significant dissatisfaction from buyers who once trusted the brand for quality bedding. Customers consistently mention premature mattress sagging, squeaking bases, and body impressions developing within weeks or months of purchase. A recurring theme is frustration with after sales support, with shoppers describing unanswered emails, drawn out warranty processes, and being passed between Edblo, retailers like Sleepmasters and OK Furniture, and Bravo Brands. Long time loyal customers express disappointment that current product durability falls well short of older Edblo beds they previously owned.
Performance(last 12 months):
Ranked In Construction & Hardware
#12Reply Time
11hNPS Score
-100Unlikely
Replied to 67% of negative reviews
Reply time on negative reviews: 11h
Ranking
#12
in Construction & Hardware
Reply Time
11h
NPS Score
-100
Recommended: Unlikely
Replied to 67% of negative reviews
Reply time on negative reviews: 11h
Review Distribution
1|6 Reviews
Sep '25 - Aug '26
Recent reviews (6)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMS
Melanie S
1 reviews | Active since May 2026
21 May 2026, 17:40
Edblo matress disaster
I purchased an Edblo matress at the end of 2023. It sagged and creaked one month into purchase. Edblo did send an inspector out and ge acknowledged the bed had a fault and exchanged the matress for a new one. Two years later and the matress is atrocious - it sags and creaks so much , it keeps my son awake as every movement he makes, is accompanied by this loud creak. Shockingly made and I will NEVER purchase from Edblo again. The brand once had a brilliant reputation but these are not matresses that Edblo was once producing. Very upsetting and waste of my hard earned money !
Helpful (0)
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Melanie S
1 reviews | Active since May 2026
21 May 2026, 17:40
Edblo matress disaster
I purchased an Edblo matress at the end of 2023. It sagged and creaked one month into purchase. Edblo did send an inspector out and ge acknowledged the bed had a fault and exchanged the matress for a new one. Two years later and the matress is atrocious - it sags and creaks so much , it keeps my son awake as every movement he makes, is accompanied by this loud creak. Shockingly made and I will NEVER purchase from Edblo again. The brand once had a brilliant reputation but these are not matresses that Edblo was once producing. Very upsetting and waste of my hard earned money !
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Replies (0)jM
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Divian S
1 reviews | Active since Jul 2011
26 Jan 2026, 14:06
Expensive Mistake :(
Paid R15 650 for a king size bed in Jan 2025 a few months the mattress started sagging. We reported the issue to Sound Asleep, they asked us to inform Edblo about this. Numerous emails have been sent to over the past months to no avail. I previously had a Edblo bed and it was one of the best beds. I am not sure what could be the issue now.
Helpful (0)
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Divian S
1 reviews | Active since Jul 2011
26 Jan 2026, 14:06
Expensive Mistake :(
Paid R15 650 for a king size bed in Jan 2025 a few months the mattress started sagging. We reported the issue to Sound Asleep, they asked us to inform Edblo about this. Numerous emails have been sent to over the past months to no avail. I previously had a Edblo bed and it was one of the best beds. I am not sure what could be the issue now.
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Replies (0)NR
Nontando R
1 reviews | Active since Nov 2025
3 Nov 2025, 11:48
Unhappy customer
I bought a Queen size bed Himalaya base set at Sleepmasters N1 City in Cape town on June this year .The bed is already uncomfortable and have dips on it .I called Sleepmasters on the 16October 2025 to lodge at complaint and was advised the matter is escalated to the supplier I should get a call within a week .Till this day I have not gotten any response .I would appreciate any feedback at this point .
Helpful (0)
|Replies (6)NR
Nontando R
1 reviews | Active since Nov 2025
3 Nov 2025, 11:48
Unhappy customer
I bought a Queen size bed Himalaya base set at Sleepmasters N1 City in Cape town on June this year .The bed is already uncomfortable and have dips on it .I called Sleepmasters on the 16October 2025 to lodge at complaint and was advised the matter is escalated to the supplier I should get a call within a week .Till this day I have not gotten any response .I would appreciate any feedback at this point .
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Replies (6)ME
Mpfuni E
1 reviews | Active since Sept 2023
9 Oct 2025, 05:50
Poor quality expensive bed
I bought Edblo 162cm queen base set on the 29th March 2025 at OK Furniture The bed had squicky sounds within a few days. It sinks in when you sleep and ypu wake up with body pains. I want this returned and I will go for a different brand. I paid over R5k for this poor poor quality
Helpful (0)
|Replies (1)ME
Mpfuni E
1 reviews | Active since Sept 2023
9 Oct 2025, 05:50
Poor quality expensive bed
I bought Edblo 162cm queen base set on the 29th March 2025 at OK Furniture The bed had squicky sounds within a few days. It sinks in when you sleep and ypu wake up with body pains. I want this returned and I will go for a different brand. I paid over R5k for this poor poor quality
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Replies (1)