eBay

Based on recent customer reviews, eBay is drawing significant frustration from South African shoppers, with customers consistently mentioning undelivered parcels, missing items, and prolonged waiting periods on international orders. A recurring theme is dissatisfaction with the Money Back Guarantee, where buyers report withheld refunds and unhelpful dispute resolution. Communication breakdowns between eBay, sellers, and courier or postal services emerge frequently, leaving shoppers without clear updates. While a few customers highlight positive experiences involving accurate tracking, authentic items, and responsive sellers, the broader sentiment leans heavily negative around service reliability.