

Doctors Nay Wells Hutton Piccolo
NPS Score
-100
Recommended: Unlikely
Sep '25 - Aug '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2026
Very bad service and unfriendly account department staff. My account was handed over to the lawyers while I was not aware. Firstly it was my husband who was hospitalised last year in July, he is on my medical aid. The funds ran out on the medical aid and my husband made an arrangement with them to pay in installments because he is currently unemployed. He paid until November and he stopped because that’s when he was hospitalised again in a public hospital and it’s been 2 months. Then I just received a call from an attorney that my account is handed over. Explained to them that I did not receive any letter from the hospital about this account and for it to be handed over. I phone the account department and they were so rude. The letters were sent to my husband’s email address who is currently lying in ICU. But they have my details, they could have phone me and email me and it’s worse because the amount outstanding is now doubled. They are so insensitive and our South African Healthcare system is a disgrace especially to the unemployed. They are not even willing to listen and help. I’m so disappointed with them.
1 reviews | Active since Jan 2026
Very bad service and unfriendly account department staff. My account was handed over to the lawyers while I was not aware. Firstly it was my husband who was hospitalised last year in July, he is on my medical aid. The funds ran out on the medical aid and my husband made an arrangement with them to pay in installments because he is currently unemployed. He paid until November and he stopped because that’s when he was hospitalised again in a public hospital and it’s been 2 months. Then I just received a call from an attorney that my account is handed over. Explained to them that I did not receive any letter from the hospital about this account and for it to be handed over. I phone the account department and they were so rude. The letters were sent to my husband’s email address who is currently lying in ICU. But they have my details, they could have phone me and email me and it’s worse because the amount outstanding is now doubled. They are so insensitive and our South African Healthcare system is a disgrace especially to the unemployed. They are not even willing to listen and help. I’m so disappointed with them.
1 reviews | Active since Aug 2025
I am writing to express my extreme disappointment and concern regarding the actions of Van Rhyns Attorneys, acting on your behalf concerning my medical bill. Despite promptly providing proof of payment from Discovery Health to them, I have been subjected to persistent and harassing emails and phone calls from Van Rhyns Attorneys threatening to list my name with credit bureaus. This ongoing conduct indicates a significant lack of professionalism and diligence in handling client matters. I believe the repeated contact and failure to resolve this settled matter reflects poorly on your practice and suggests a need for review of the processes and oversight of your appointed attorneys, Van Rhyns Attorneys. I request that you address this matter urgently, ensure appropriate handling of paid accounts, and instruct your attorneys to cease all further contact regarding this resolved issue. I hope for a prompt and satisfactory resolution to stop the unnecessary stress and harassment I am experiencing.
1 reviews | Active since Aug 2025
I am writing to express my extreme disappointment and concern regarding the actions of Van Rhyns Attorneys, acting on your behalf concerning my medical bill. Despite promptly providing proof of payment from Discovery Health to them, I have been subjected to persistent and harassing emails and phone calls from Van Rhyns Attorneys threatening to list my name with credit bureaus. This ongoing conduct indicates a significant lack of professionalism and diligence in handling client matters. I believe the repeated contact and failure to resolve this settled matter reflects poorly on your practice and suggests a need for review of the processes and oversight of your appointed attorneys, Van Rhyns Attorneys. I request that you address this matter urgently, ensure appropriate handling of paid accounts, and instruct your attorneys to cease all further contact regarding this resolved issue. I hope for a prompt and satisfactory resolution to stop the unnecessary stress and harassment I am experiencing.
Hellopeter has tracked Doctors Nay Wells Hutton Piccolo across 38 reviews. Doctors Nay Wells Hutton Piccolo hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Doctors Nay Wells Hutton Piccolo? Write a review to help others decide.