Worst app and lying to customers about the benefits points.

Worst app that cheats customers and gives 0% assistance. We ********ly joined Vitality to gym and get some benefits. I have googel fit and my wife Samsung health. At first we got all our weekly points and goals. Then suddenly, connection issues and the points dried up almost as fast as customer service webt out the door. You phone and they tell you to manually reset everyting by giving you a european website link. 10 000 steps later, you still don't finish. Then it rasomly update the info, but no points. The app os a disaster on it's own. I average 15 000 a day, becayse I walk a lot. Yet no loading of points. Then back to customer service and they can see my whole google account info, yet do not assist.

You have failed your customers Discovery. We would just like our points and the benefits we pay for. Sgame on you. The best is they don't even care to have a complaints department. They just want your money and ***** the rest. Let's see if you actually care ebough to reply.