Diners Club
1.5|183 reviews
Responds in 80 hours 15 min
RN
RADHAKRISHNAN N
1 reviews | Active since Member
22 Mar 2026, 20:55
UNHAPPY CUSTOMER
I have taken the Diners Club account from 2025. When the card was taken, I was promised that I get number of free services such as Airport Lounge access. Believing in the promise, my self and my daughter accessed the standard bank airport lounge at OR Tambo International airport on the 07th of December 2025 using the Diners Club card. At the reception there was no indication of any charge when I swiped the card. But to my surprise in the last statement (February 2026 ) I see R254 has been charged twice without any notice to me. I am not happy with these kind of surprises. Hence I have decided to cancel the subscription.
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Replies (1)Diners Club's replyOfficial
23 Mar 2026, 07:20Dear R Nair,
Kindly note that the Airport lounge access is complimentary, provided that the required spend criteria have been met, as cmmunicated in the latest pricing guide.
A consultant will contact you shortly to assist further.
Kind regards,
Diners Club SA
Kindly note that the Airport lounge access is complimentary, provided that the required spend criteria have been met, as cmmunicated in the latest pricing guide.
A consultant will contact you shortly to assist further.
Kind regards,
Diners Club SA
Best regards,
Diners Club's reply23 Mar 2026, 07:20
Official
Dear R Nair,
Kindly note that the Airport lounge access is complimentary, provided that the required spend criteria have been met, as cmmunicated in the latest pricing guide.
A consultant will contact you shortly to assist further.
Kind regards,
Diners Club SA
Kindly note that the Airport lounge access is complimentary, provided that the required spend criteria have been met, as cmmunicated in the latest pricing guide.
A consultant will contact you shortly to assist further.
Kind regards,
Diners Club SA
Best regards,