DW
Designer Water
Unclaimed Business
DW
Designer Water
Unclaimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Trustindex Rating
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Review Distribution
1|2 Reviews
Jul '25 - Jun '26
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Anonymous
1 reviews | Active since Jan 2020
9 Aug 2025, 17:06
**** as ever...
Near death allergic reaction after purchasing water at a supplier. Im highly dissapointed to the core. My face throat and ears are red and swollen. Im so irritated that the level of ***** and *******ion are making people compromise level products that should be authentic and legitimate+. We pay an arm and a leg. Now we **********. Im returning the balance of this deadly product and I want to spread this word far and wide.
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Anonymous
1 reviews | Active since Jan 2020
9 Aug 2025, 17:06
**** as ever...
Near death allergic reaction after purchasing water at a supplier. Im highly dissapointed to the core. My face throat and ears are red and swollen. Im so irritated that the level of ***** and *******ion are making people compromise level products that should be authentic and legitimate+. We pay an arm and a leg. Now we **********. Im returning the balance of this deadly product and I want to spread this word far and wide.
0
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Anonymous
1 reviews | Active since Jan 2020
8 Sept 2023, 11:47
Refund
I made a payment on the 11 of August 2023 and the following day which is the 12 i canceled the order because i had to move to another province so i wasn't going to be able to distribute and I made arrangements with one of the employees Palesa Martins and since then this company has not yet sent my money back and on top of that they are giving me a run around.
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Anonymous
1 reviews | Active since Jan 2020
8 Sept 2023, 11:47
Refund
I made a payment on the 11 of August 2023 and the following day which is the 12 i canceled the order because i had to move to another province so i wasn't going to be able to distribute and I made arrangements with one of the employees Palesa Martins and since then this company has not yet sent my money back and on top of that they are giving me a run around.
0
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Anonymous
1 reviews | Active since Jan 2020
30 May 2021, 13:36
Scam
SCAM SCAM SCAM SCAM!!! What they advertise is not what it is, once you join and pay you get told of the hidden terms and conditions !! I’m a waterpreneur and I regret joining this coz they not open with people
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Anonymous
1 reviews | Active since Jan 2020
18 Feb 2021, 12:27
Terrible service
About a year and a half ago we bought two Chanson Miracle Max Royale water ionizers (These are +-R 44 000 per unit). A while back the one machine started acting up. Sometimes when you touched the screen, it would turn on, but then started cycling between the home screen and settings. Nothing you did would stop it from doing that. The only way to stop it was to unplug the power for a few seconds and then plug it back in. Then it would work normally again. So I contacted the seller. They left a message with their supplier to contact us so that we could service the device. You never phoned us. So I spoke to the seller again and insisted on contacting the supplier (You - Designer Water in Centurion) myself. I phoned several times over a two week period, before someone actually answered the phone. I explained the situation and was told to bring the device in. I arrive at the front door, with several people sitting and chatting. Eventually someone decides to get and and help me. The very first thing they say to me is "SANITIZE" (and then walks away). That seems a little rude, but ok. I sanitize, take my temperature and sign your little sheet. I explain the problem, which seems too complicated to understand, so they call the technician. I explain the problem to him. He doesn't seem to know where to start, so I suggest that he flash the firmware and maybe check for newer versions of the software and hand the device over. This was in December 2020. I was told you would update me before you closed for the year. That didn't happen. So I phoned you in January, at which point that person didn't know the status of the job, but they would get the technician to call me. That didn't happen either. A week later I decide to come to your shop. I get there, sanitize, take my temperature and sign your little sheet. People are sitting and chatting as usual. Several look in my direction and then look away and carry on chatting. Eventually one person get up to help me. He doesn't know the status of the job and calls the manager. He doesn't know anything either and calls the technician. I ask the technician about the status of the job. He then explains to me how he was trying to fix a problem I did not have. He clearly doesn't know what he needs to be doing, so I describe the problem to him again. I ask him what he has done in all this time. He reset the factory defaults. I could have done that (in 2 minutes), yet it took him weeks. Visible upset, I ask him to look into the actual problem and update me asap. This was 26 January. He promises to update me by 28 January. Today is 18 February. More than three weeks later and still no update. Is this the kind of service you get after spending R 88 000? Your service is absolutely terrible! The worst I have seen in a very long time. So now... please explain to me what I need to do to get this situation resolved?
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Anonymous
1 reviews | Active since Jan 2020
18 Feb 2021, 12:27
Terrible service
About a year and a half ago we bought two Chanson Miracle Max Royale water ionizers (These are +-R 44 000 per unit). A while back the one machine started acting up. Sometimes when you touched the screen, it would turn on, but then started cycling between the home screen and settings. Nothing you did would stop it from doing that. The only way to stop it was to unplug the power for a few seconds and then plug it back in. Then it would work normally again. So I contacted the seller. They left a message with their supplier to contact us so that we could service the device. You never phoned us. So I spoke to the seller again and insisted on contacting the supplier (You - Designer Water in Centurion) myself. I phoned several times over a two week period, before someone actually answered the phone. I explained the situation and was told to bring the device in. I arrive at the front door, with several people sitting and chatting. Eventually someone decides to get and and help me. The very first thing they say to me is "SANITIZE" (and then walks away). That seems a little rude, but ok. I sanitize, take my temperature and sign your little sheet. I explain the problem, which seems too complicated to understand, so they call the technician. I explain the problem to him. He doesn't seem to know where to start, so I suggest that he flash the firmware and maybe check for newer versions of the software and hand the device over. This was in December 2020. I was told you would update me before you closed for the year. That didn't happen. So I phoned you in January, at which point that person didn't know the status of the job, but they would get the technician to call me. That didn't happen either. A week later I decide to come to your shop. I get there, sanitize, take my temperature and sign your little sheet. People are sitting and chatting as usual. Several look in my direction and then look away and carry on chatting. Eventually one person get up to help me. He doesn't know the status of the job and calls the manager. He doesn't know anything either and calls the technician. I ask the technician about the status of the job. He then explains to me how he was trying to fix a problem I did not have. He clearly doesn't know what he needs to be doing, so I describe the problem to him again. I ask him what he has done in all this time. He reset the factory defaults. I could have done that (in 2 minutes), yet it took him weeks. Visible upset, I ask him to look into the actual problem and update me asap. This was 26 January. He promises to update me by 28 January. Today is 18 February. More than three weeks later and still no update. Is this the kind of service you get after spending R 88 000? Your service is absolutely terrible! The worst I have seen in a very long time. So now... please explain to me what I need to do to get this situation resolved?
0
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