

Debt Clear SA
Based on recent customer reviews, Debt Clear SA is facing significant criticism regarding its debt review clearance service. Customers consistently mention frustration with poor communication after payment, with a recurring theme being unanswered calls, emails, and WhatsApp messages once fees have been settled. Many express disappointment that promised clearance certificates and timelines have not materialised, leaving them feeling stuck under debt review. While an isolated voice notes a successful clearance outcome, the prevailing sentiment reflects concerns around transparency, refund disputes, and unauthorised debit attempts following service completion.
NPS Score
-100
Recommended: Unlikely
Sep '25 - Aug '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jul 2021
I joined this company by October 2025 for removal under debt review and they asked me once off of su. R7500 and I paid it, they they said I must send documents about the debt am reviewing and I did. They gave me a 21 days waiting period but even now am not cleared and the communication between me and the is not got because they don't reply on WhatsApp while they promised me to. Am so disappointed. I just want my money back and look somewhere for help
1 reviews | Active since Jul 2021
I joined this company by October 2025 for removal under debt review and they asked me once off of su. R7500 and I paid it, they they said I must send documents about the debt am reviewing and I did. They gave me a 21 days waiting period but even now am not cleared and the communication between me and the is not got because they don't reply on WhatsApp while they promised me to. Am so disappointed. I just want my money back and look somewhere for help
1 reviews | Active since Jan 2026
I have made full payment to them 3 years ago and was promised my name will be cleared in 8 months from 1st payment received. No communication from them, last I heard from them was December 2024. And I'm literally struggling to move on in life, as I was incorrectly placed under debt review. **** of a company, take your money but provides no service.
1 reviews | Active since Jan 2026
I have made full payment to them 3 years ago and was promised my name will be cleared in 8 months from 1st payment received. No communication from them, last I heard from them was December 2024. And I'm literally struggling to move on in life, as I was incorrectly placed under debt review. **** of a company, take your money but provides no service.
1 reviews | Active since Dec 2025
Review: I signed up with Debt Clear SA for debt review clearance, expecting professional and timely assistance. Unfortunately, my experience has been disappointing due to repeated delays and poor communication. I have followed up multiple times without receiving clear updates or timelines. As a client, I believe transparency and responsiveness are essential, and I urge Debt Clear SA to address this issue promptly. I am still hopeful for a resolution and will update this review based on their response.
1 reviews | Active since Dec 2025
Review: I signed up with Debt Clear SA for debt review clearance, expecting professional and timely assistance. Unfortunately, my experience has been disappointing due to repeated delays and poor communication. I have followed up multiple times without receiving clear updates or timelines. As a client, I believe transparency and responsiveness are essential, and I urge Debt Clear SA to address this issue promptly. I am still hopeful for a resolution and will update this review based on their response.
1 reviews | Active since Oct 2025
It's been long time waiting for jy Dept clearance certificate from Dept Clear SA im not getting any response to them .
1 reviews | Active since Oct 2025
It's been long time waiting for jy Dept clearance certificate from Dept Clear SA im not getting any response to them .
1 reviews | Active since Oct 2025
Im trying to cantct telephone and email they are not responding after I finish paying them. They are ****s
1 reviews | Active since Oct 2025
Im trying to cantct telephone and email they are not responding after I finish paying them. They are ****s
Hellopeter has tracked Debt Clear SA across 85 reviews. Debt Clear SA hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Debt Clear SA? Write a review to help others decide.