Customer Guarantee non existent

<p>I subcribed to a very expensive project which was to build a McLaren model. The cost was in excess of R8000  and after subscribing for a very long time I am now in a position of having 28 issues outstanding and obviously without these it will never be completed. Their response was initially encouraging, which was dated 21st October, 2016, but after that nothing. If you phone them you are greeted by very arrogant staff and if you send emails you are ignored. I will in future stay well clear of anything to do with Jacklin Enterprises or DeAgostini. A very expensive lesson learnt.</p>