FS
Fortunate S
1 reviews | Active since Mar 2025
30 Apr 2026, 08:19
Cancelled and get my refund
I have been contacting the company for the passed 2 weeks for cancellation and refund and the hang up my phone calls every time
Helpful (0)
Replies (3)0
Replies (3)
DC Partner's replyOfficial
04 May 2026, 08:46Good day,
Kindly note that we have forwarded your query to your debt counsellor to reach out to you.
Kind regards
DC Partner PDa
Kindly note that we have forwarded your query to your debt counsellor to reach out to you.
Kind regards
DC Partner PDa
Best regards,
DC Partner's reply04 May 2026, 08:46
Official
Good day,
Kindly note that we have forwarded your query to your debt counsellor to reach out to you.
Kind regards
DC Partner PDa
Kindly note that we have forwarded your query to your debt counsellor to reach out to you.
Kind regards
DC Partner PDa
Best regards,
FS
Fortunate S's updateReviewer Update
07 May 2026, 12:22I’m still waiting for the response and i have been calling them and the hang up my phone calls
FS
Fortunate S's update07 May 2026, 12:22
Reviewer Update
I’m still waiting for the response and i have been calling them and the hang up my phone calls
DC Partner's replyOfficial
07 May 2026, 13:22DC Partner (Pty) Ltd is a duly registered Payment Distribution Agent (“PDA”) with the National Credit Regulator (“NCR”), in terms of the National Credit Act (“NCA”).
As a PDA, we do not render debt counselling services and does not place consumers under debt review. Its function is strictly regulated by the NCA and the conditions prescribed by the NCR. Our mandate is administrative in nature, namely, to receive and distribute consumer payments in accordance with the instructions of the debt counsellor appointed by the consumer. Accordingly, we are neither authorised nor permitted to assist with your query, as our mandate does not allow us to intervene in a consumer’s debt review process or related administrative matters.
As a PDA, we do not render debt counselling services and does not place consumers under debt review. Its function is strictly regulated by the NCA and the conditions prescribed by the NCR. Our mandate is administrative in nature, namely, to receive and distribute consumer payments in accordance with the instructions of the debt counsellor appointed by the consumer. Accordingly, we are neither authorised nor permitted to assist with your query, as our mandate does not allow us to intervene in a consumer’s debt review process or related administrative matters.
Best regards,
DC Partner's reply07 May 2026, 13:22
Official
DC Partner (Pty) Ltd is a duly registered Payment Distribution Agent (“PDA”) with the National Credit Regulator (“NCR”), in terms of the National Credit Act (“NCA”).
As a PDA, we do not render debt counselling services and does not place consumers under debt review. Its function is strictly regulated by the NCA and the conditions prescribed by the NCR. Our mandate is administrative in nature, namely, to receive and distribute consumer payments in accordance with the instructions of the debt counsellor appointed by the consumer. Accordingly, we are neither authorised nor permitted to assist with your query, as our mandate does not allow us to intervene in a consumer’s debt review process or related administrative matters.
As a PDA, we do not render debt counselling services and does not place consumers under debt review. Its function is strictly regulated by the NCA and the conditions prescribed by the NCR. Our mandate is administrative in nature, namely, to receive and distribute consumer payments in accordance with the instructions of the debt counsellor appointed by the consumer. Accordingly, we are neither authorised nor permitted to assist with your query, as our mandate does not allow us to intervene in a consumer’s debt review process or related administrative matters.
Best regards,