Utterly disgusted.

Staff treat members of a deceased estate like criminals. They think nothing of making people drive long distances to meet up with them. Lawyers are so "made it in life" that they constantly force you to meet up with "assistants" because they quickly went to do something. Utterly unprofessional on an utterly disgusting level. I hope when I die someone does not use them to wind up my estate. Elitist mentality thinking they are better than everyone else.