

Coursiv
Based on recent customer reviews, Coursiv receives polarised feedback from learners exploring AI skills. Satisfied customers consistently mention well-structured lessons, an intuitive interface, and practical application of tools like ChatGPT, DALL-E, and Midjourney, with several noting tangible benefits for small businesses and content creation. However, a strongly recurring concern centres on billing practices, where customers report unexpected recurring subscription charges following what they believed were once-off purchases. Frustration is amplified by reported difficulties obtaining refunds and limited responsiveness from customer support when disputes are raised.
TrustIndex
4.9
Jul '25 - Jun '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I had a very disappointing and concerning experience with Coursiv. I enrolled in an AI course for one week and paid the stated fee for that period. I completed what I needed within that time. The very next day, Coursiv debited $40 from my account without my permission or authorisation. There was no clear warning, no consent given, and no justification for this charge. Since then, I have sent multiple emails requesting a refund, and I have received no response whatsoever. The complete lack of customer support is unacceptable. After this happened, I looked up reviews and was alarmed to see many other users reporting the exact same issue — unexpected charges and ignored refund requests. This appears to be a pattern, not an isolated mistake. I would strongly caution anyone considering Coursiv to read the fine print very carefully and monitor your bank account closely. Based on my experience, I cannot recommend this platform.
1 reviews | Active since Jan 2020
I had a very disappointing and concerning experience with Coursiv. I enrolled in an AI course for one week and paid the stated fee for that period. I completed what I needed within that time. The very next day, Coursiv debited $40 from my account without my permission or authorisation. There was no clear warning, no consent given, and no justification for this charge. Since then, I have sent multiple emails requesting a refund, and I have received no response whatsoever. The complete lack of customer support is unacceptable. After this happened, I looked up reviews and was alarmed to see many other users reporting the exact same issue — unexpected charges and ignored refund requests. This appears to be a pattern, not an isolated mistake. I would strongly caution anyone considering Coursiv to read the fine print very carefully and monitor your bank account closely. Based on my experience, I cannot recommend this platform.
1 reviews | Active since Jan 2020
Misleading Billing and Unclear Subscription Activation – Refund Unreasonably Refused I am posting this complaint to warn other consumers about my experience with Coursiv.io and to highlight serious concerns about their billing transparency. I enrolled in a 28-day challenge / 4-week plan on behalf of a friend. Due to an error during registration, the account was created using my email address. The intention was to purchase a once-off 4-week programme, not an ongoing subscription. After the initial payment was made, an ongoing subscription was activated and additional charges were processed. At no point was it clearly communicated to me, in a prominent or unambiguous way, that a recurring subscription would be activated. When I contacted Coursiv.io to explain the situation and request a refund, my request was refused. From a reasonable consumer’s perspective, the billing process was confusing and insufficiently transparent. While terms and conditions may exist, I believe that recurring subscriptions should be clearly highlighted and actively confirmed by the customer before any additional charges are processed. The fact that this transaction was done on behalf of a friend and under my email address further complicated the situation, yet this context was not meaningfully considered in their response. I find it unacceptable that a company offering digital services relies on unclear billing mechanisms and then refuses to assist when customers raise legitimate concerns. I have requested: • Immediate cancellation of the subscription • A refund of the additional charges • Clearer and more ethical communication of subscription terms I am sharing this experience to encourage other consumers to exercise caution when signing up with Coursiv.io and to carefully scrutinise all payment and subscription details. This complaint reflects my personal experience and opinion as a consumer.
1 reviews | Active since Jan 2020
Misleading Billing and Unclear Subscription Activation – Refund Unreasonably Refused I am posting this complaint to warn other consumers about my experience with Coursiv.io and to highlight serious concerns about their billing transparency. I enrolled in a 28-day challenge / 4-week plan on behalf of a friend. Due to an error during registration, the account was created using my email address. The intention was to purchase a once-off 4-week programme, not an ongoing subscription. After the initial payment was made, an ongoing subscription was activated and additional charges were processed. At no point was it clearly communicated to me, in a prominent or unambiguous way, that a recurring subscription would be activated. When I contacted Coursiv.io to explain the situation and request a refund, my request was refused. From a reasonable consumer’s perspective, the billing process was confusing and insufficiently transparent. While terms and conditions may exist, I believe that recurring subscriptions should be clearly highlighted and actively confirmed by the customer before any additional charges are processed. The fact that this transaction was done on behalf of a friend and under my email address further complicated the situation, yet this context was not meaningfully considered in their response. I find it unacceptable that a company offering digital services relies on unclear billing mechanisms and then refuses to assist when customers raise legitimate concerns. I have requested: • Immediate cancellation of the subscription • A refund of the additional charges • Clearer and more ethical communication of subscription terms I am sharing this experience to encourage other consumers to exercise caution when signing up with Coursiv.io and to carefully scrutinise all payment and subscription details. This complaint reflects my personal experience and opinion as a consumer.
1 reviews | Active since Jan 2020
I gained quite a bit of knowledge on AI tools and got to create my own images using the prompts that Coursiv taught me. Definitely would recommend it
1 reviews | Active since Jan 2020
I gained quite a bit of knowledge on AI tools and got to create my own images using the prompts that Coursiv taught me. Definitely would recommend it
1 reviews | Active since Jan 2020
Coursiv is genuinely helpful and easy to use. The lessons are clear, well-structured, and don’t feel overwhelming, even when the topic is new. I like that everything is explained in a practical way, so you can actually apply what you learn instead of just reading theory.
1 reviews | Active since Jan 2020
Coursiv is genuinely helpful and easy to use. The lessons are clear, well-structured, and don’t feel overwhelming, even when the topic is new. I like that everything is explained in a practical way, so you can actually apply what you learn instead of just reading theory.
1 reviews | Active since Jan 2020
The lessons were purposeful and well thought out, making it easy to move forward without confusion. It’s clear that the platform is designed with the learner in mind, helping you stay motivated and consistent.
1 reviews | Active since Jan 2020
The lessons were purposeful and well thought out, making it easy to move forward without confusion. It’s clear that the platform is designed with the learner in mind, helping you stay motivated and consistent.
1 reviews | Active since Jan 2020
Coursiv is a great learning platform that makes studying clear, practical, and motivating. The courses are well-structured, easy to follow, and focused on real skills you can actually use. I especially liked how the lessons are concise but informative, which makes it easy to stay consistent. Overall, Coursiv is a solid choice for anyone who wants to learn efficiently and grow with confidence.
1 reviews | Active since Jan 2020
Coursiv is a great learning platform that makes studying clear, practical, and motivating. The courses are well-structured, easy to follow, and focused on real skills you can actually use. I especially liked how the lessons are concise but informative, which makes it easy to stay consistent. Overall, Coursiv is a solid choice for anyone who wants to learn efficiently and grow with confidence.
Based on recent customer reviews, Coursiv receives polarised feedback from learners exploring AI skills. Satisfied customers consistently mention well-structured lessons, an intuitive interface, and practical application of tools like ChatGPT, DALL-E, and Midjourney, with several noting tangible benefits for small businesses and content creation. However, a strongly recurring concern centres on billing practices, where customers report unexpected recurring subscription charges following what they believed were once-off purchases. Frustration is amplified by reported difficulties obtaining refunds and limited responsiveness from customer support when disputes are raised.
Coursiv has a TrustIndex of 4.9 out of 10 on Hellopeter, based on 23 reviews in the last 12 months. Hellopeter has tracked Coursiv across 45 total reviews. How is the TrustIndex calculated? →