Courierit
1.8|2,134 reviews
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Dan M
1 reviews | Active since Member
28 May 2026, 10:00
CourierIT have great customer service
CourierIT have great customer service. There were unforeseen delays with my initial delivery, and I was worried that my package might go missing. I reached out to the company and spoke to Lesego Mekete, who took the time to listen to my concerns, make all the necessary follow-ups to investigate what had happened, and keep me updated through regular phone calls. Safe to say I received my package early the next day, and Lesego still called afterwards to confirm that the handover had taken place and that everything was in order. Excellent customer care throughout the process. She truly lived up to her mantra that “one happy customer is worth 2,000.”
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Replies (1)Courierit's replyOfficial
28 May 2026, 10:11Dear Dan
Thank you so much for the wonderful feedback and for taking the time to share your experience. We sincerely apologise for the unforeseen delays experienced with your delivery.We are delighted to hear that Lesego Mekete provided you with exceptional service by keeping you informed, conducting the necessary follow-ups, and ensuring your parcel was delivered safely. Going the extra mile to confirm that everything was received in good order truly reflects the level of customer care we strive to provide.Your kind words and recognition mean a great deal to us, and we will be sure to share this compliment with Lesego and the team. Thank you we look forward to assisting you again in the future.
Kind Regards
CEC Department
Thank you so much for the wonderful feedback and for taking the time to share your experience. We sincerely apologise for the unforeseen delays experienced with your delivery.We are delighted to hear that Lesego Mekete provided you with exceptional service by keeping you informed, conducting the necessary follow-ups, and ensuring your parcel was delivered safely. Going the extra mile to confirm that everything was received in good order truly reflects the level of customer care we strive to provide.Your kind words and recognition mean a great deal to us, and we will be sure to share this compliment with Lesego and the team. Thank you we look forward to assisting you again in the future.
Kind Regards
CEC Department
Best regards,
Courierit's reply28 May 2026, 10:11
Official
Dear Dan
Thank you so much for the wonderful feedback and for taking the time to share your experience. We sincerely apologise for the unforeseen delays experienced with your delivery.We are delighted to hear that Lesego Mekete provided you with exceptional service by keeping you informed, conducting the necessary follow-ups, and ensuring your parcel was delivered safely. Going the extra mile to confirm that everything was received in good order truly reflects the level of customer care we strive to provide.Your kind words and recognition mean a great deal to us, and we will be sure to share this compliment with Lesego and the team. Thank you we look forward to assisting you again in the future.
Kind Regards
CEC Department
Thank you so much for the wonderful feedback and for taking the time to share your experience. We sincerely apologise for the unforeseen delays experienced with your delivery.We are delighted to hear that Lesego Mekete provided you with exceptional service by keeping you informed, conducting the necessary follow-ups, and ensuring your parcel was delivered safely. Going the extra mile to confirm that everything was received in good order truly reflects the level of customer care we strive to provide.Your kind words and recognition mean a great deal to us, and we will be sure to share this compliment with Lesego and the team. Thank you we look forward to assisting you again in the future.
Kind Regards
CEC Department
Best regards,