Connected Devices

Based on recent customer reviews, Connected Devices is facing significant customer experience challenges, with a recurring theme centred on stock unavailability and prolonged refund delays. Customers consistently mention placing orders for devices like Xiaomi phones, tablets, and smartwatches, only to be told suppliers cannot confirm stock. A frequently raised concern is the company's failure to honour its stated ten working day refund policy, with several customers indicating they have escalated matters to lawyers or the National Consumer Commission. Positive feedback, while present, highlights occasional swift delivery and helpful colour substitutions when stock is available.

Hellopeter has tracked Connected Devices across 166 reviews. Connected Devices hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Connected Devices? Write a review to help others decide.