Coco Thai Spa Massage
Unclaimed Business
|5|2 Reviews (last 12 months)|This business does not respond to reviews
Coco Thai Spa Massage
Unclaimed Business
|5
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
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Review Distribution
5|2 Reviews
Jul '25 - Jun '26
Recent reviews (2)
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Anonymous
1 reviews | Active since Jan 2020
20 Mar 2015, 12:36
excellent customer service and treatments
My boyfriend and I often go and have Thai massages at Coco (next to the famous Kitima restaurant) as its authentic and the deco amazing and clean.<br> a month ago the receptionist with poor English booked us for normal body massages instead of Thai.<br> when we arrived we where taken to the massage beds and not the massage Thai floor mats. I was unhappy as I enjoy the Thai massages more, it gives the body a good stretch. I wrote an e mail expressing my disappointment. Coco the owner responded back after chatting with his staff and apologised for the misunderstanding . He offered me two complimentary 90 minutes Thai massages. I excepted and said we will pay for the one. We went for our treatments and when we wanted to pay for the one, at the reception they refused to except any money. Then I was given a beautiful glass vase with beautiful plants in it! I was taken back!.. So much given to us for a misunderstanding. This is such an example that when a business looks after a client, that client will stay loyal, Coco may your business flourish as you have the right customer service attitude! you taught me much!<br> <br>
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Anonymous
1 reviews | Active since Jan 2020
20 Mar 2015, 12:36
excellent customer service and treatments
My boyfriend and I often go and have Thai massages at Coco (next to the famous Kitima restaurant) as its authentic and the deco amazing and clean.<br> a month ago the receptionist with poor English booked us for normal body massages instead of Thai.<br> when we arrived we where taken to the massage beds and not the massage Thai floor mats. I was unhappy as I enjoy the Thai massages more, it gives the body a good stretch. I wrote an e mail expressing my disappointment. Coco the owner responded back after chatting with his staff and apologised for the misunderstanding . He offered me two complimentary 90 minutes Thai massages. I excepted and said we will pay for the one. We went for our treatments and when we wanted to pay for the one, at the reception they refused to except any money. Then I was given a beautiful glass vase with beautiful plants in it! I was taken back!.. So much given to us for a misunderstanding. This is such an example that when a business looks after a client, that client will stay loyal, Coco may your business flourish as you have the right customer service attitude! you taught me much!<br> <br>
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