Clay Cafe
Claimed Business
|1.8|5 Reviews (last 12 months)|This business does not respond to reviews
Clay Cafe
Claimed Business
|1.8
5 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1.8|5 Reviews
Sep '25 - Aug '26
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceZO
Zanda-lee Oktober
1 reviews | Active since Nov 2013
17 Feb 2026, 15:23
Clay Cafe Hout Bay refuses to refund me
Clay Cafe Hout Bay informed me that my painted ceramic was damaged (by them). I had to run after them for answers as to what my options were and was informed that I would be able to repaint an item. Repainting an item does not suite me as the Cafe is not only over 100km away from my location but I am losing either way having to spend more money to rectify their wrongs. I have requested a refund for the damaged item and have been told I need to visit the store in person - I have now escalated this to the Branch Manager Jade and await her feedback on whether or not my monies will be withheld. My banking details have been provided and I will keep this review updated. Had I done previous research and seen the comments regarding this branches lack of professionalism I would have never made the trip. Sure mistakes happen but once a business becomes cheeky and unapologetic they have set the tone on how this matter will proceed and I will take this further even if it is for something under R200 because they have decided to try and make a fool out of me and we will see whose the fool.
Helpful (0)
|Replies (1)ZO
Zanda-lee Oktober
1 reviews | Active since Nov 2013
17 Feb 2026, 15:23
Clay Cafe Hout Bay refuses to refund me
Clay Cafe Hout Bay informed me that my painted ceramic was damaged (by them). I had to run after them for answers as to what my options were and was informed that I would be able to repaint an item. Repainting an item does not suite me as the Cafe is not only over 100km away from my location but I am losing either way having to spend more money to rectify their wrongs. I have requested a refund for the damaged item and have been told I need to visit the store in person - I have now escalated this to the Branch Manager Jade and await her feedback on whether or not my monies will be withheld. My banking details have been provided and I will keep this review updated. Had I done previous research and seen the comments regarding this branches lack of professionalism I would have never made the trip. Sure mistakes happen but once a business becomes cheeky and unapologetic they have set the tone on how this matter will proceed and I will take this further even if it is for something under R200 because they have decided to try and make a fool out of me and we will see whose the fool.
0
Replies (1)TS
Tshepang S
1 reviews | Active since Mar 2025
5 Feb 2026, 15:44
clay
had a really great experience and service, the food was amazing
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Tshepang S
1 reviews | Active since Mar 2025
5 Feb 2026, 15:44
clay
had a really great experience and service, the food was amazing
0
Replies (0)ZM
Zurita M
1 reviews | Active since Jan 2010
20 Dec 2025, 16:51
Maggies Farm Clay Cafe is AWFUL
I am very disappointed in my experience at Maggies Farm Clay Cafe. (Lanseria) I booked through DinePlan they knew nothing about my booking although I had a reminder sent to me yesterday. I am not going to even start about the flies, and the service is non exsistent.
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Zurita M
1 reviews | Active since Jan 2010
20 Dec 2025, 16:51
Maggies Farm Clay Cafe is AWFUL
I am very disappointed in my experience at Maggies Farm Clay Cafe. (Lanseria) I booked through DinePlan they knew nothing about my booking although I had a reminder sent to me yesterday. I am not going to even start about the flies, and the service is non exsistent.
0
Replies (0)KM
Kauthar M
1 reviews | Active since Sept 2024
4 Oct 2025, 16:03
Clay Cafe. Bree Street Staff
Arrived at the place and booked prior for a table.Upon arrival we were told our seat is occupied and were put at a table by the door which was not pleasant and rather left.All staff did not communicate and instead had just stood and seemed very nonchalant. Would not recommend going at all , putrid service overall.
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|Replies (0)KM
Kauthar M
1 reviews | Active since Sept 2024
4 Oct 2025, 16:03
Clay Cafe. Bree Street Staff
Arrived at the place and booked prior for a table.Upon arrival we were told our seat is occupied and were put at a table by the door which was not pleasant and rather left.All staff did not communicate and instead had just stood and seemed very nonchalant. Would not recommend going at all , putrid service overall.
0
Replies (0)SE
Santie E
1 reviews | Active since Jun 2025
13 Sept 2025, 09:55
Clay Café Lanseria
Clay Café Lanseria. Not the experience I was hoping for. It's chaotic and we had to get up and look for the waitress everytime we needed something. I had the worst pizza. The cheese was literally only in the centre and the rest was just unflavored tamatoe paste with almost no toppings. Horrible!
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Santie E
1 reviews | Active since Jun 2025
13 Sept 2025, 09:55
Clay Café Lanseria
Clay Café Lanseria. Not the experience I was hoping for. It's chaotic and we had to get up and look for the waitress everytime we needed something. I had the worst pizza. The cheese was literally only in the centre and the rest was just unflavored tamatoe paste with almost no toppings. Horrible!
0
Replies (0)