City Trans Movers ****mers

I paid R2500 to get a package delivered to Tzaneen on the 22nd of December 2025. Each day they came up with story for not picking up or delivering my package. After days of excuses the send me a WhatsApp requesting my banking details for a refund. Today is the 12th of January 2026 and I have not received my refund. The do answer my phone calls and tthey ignore my WhatsApp massages. I have opened a case with the pollice and shared the case number with City Trans Movers pty Ltd and received no response. Clearly this company thinks that they are above the law and think that they can continue to **** the public.