ChangeCars Commendation

I would like to commend Michael Pashut of ChangeCars for his outstanding assistance with a long-standing issue with my vehicle.

I purchased a BAIC X55 and within three months, the vehicle started giving problems. I initially engaged with Group 1 Midrand dealership, but after ongoing back-and-forth with no meaningful progress, I escalated the matter to MIOSA in the fourth month. To date, MIOSA has not resolved the issue. Group 1 further insisted on fixing the car against my request for a replacement or refund.

Frustrated and left without options, I came across Michael Pashut through ChangeCars and decided to seek his assistance — and that is when I finally saw progress.

Michael handled my case with urgency with the Group 1 CEO and within a week, my concerns were raised with BAIC South Africa is now willing to offer me a deal to assist in resolving the matter, together with Group 1 Midrand.

I highly recommend Michael Pashut to anyone experiencing difficulties with vehicle purchases or dealerships. His commitment to assisting consumers is evident, and he delivers where others fall short.