Chamdor Faktry Sales
Claimed Business
|2.1|8 Reviews (last 12 months)|This business does not respond to reviews
Chamdor Faktry Sales
Claimed Business
|2.1
8 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Trustindex Rating
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0
Review Distribution
2.1|8 Reviews
Jul '25 - Jun '26
Recent reviews (8)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
5 May 2026, 14:48
Excellent prices & selection
I was reluctant to buy from this business due to bad previous reviews but as I am living remotely and needed material, I decided to risk a small online order. I ordered scatter cushion covers & material and despite an initial hiccup with an item I wanted being out of stock, the sales team promptly sent me a mail offering me an alternative and my order was dispatched within a few days. Received safely and I am delighted with the quality and prices offered and have just placed another order as a result. I believe credit should be given where due and definitely feel Chamdor's selection, prices and service is worth the five stars I am giving them.
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Anonymous
1 reviews | Active since Jan 2020
5 May 2026, 14:48
Excellent prices & selection
I was reluctant to buy from this business due to bad previous reviews but as I am living remotely and needed material, I decided to risk a small online order. I ordered scatter cushion covers & material and despite an initial hiccup with an item I wanted being out of stock, the sales team promptly sent me a mail offering me an alternative and my order was dispatched within a few days. Received safely and I am delighted with the quality and prices offered and have just placed another order as a result. I believe credit should be given where due and definitely feel Chamdor's selection, prices and service is worth the five stars I am giving them.
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Anonymous
1 reviews | Active since Jan 2020
16 Jan 2026, 07:46
Damaged materials and missing items from their online store
Gutted at the shocking experience i never expected from this company's online store. Before you say why didn't you approach them directly first, I did and the outcome was far from satifactory. i used to buy all the time from this company, and have even bought online from them. This time around was nothing short of a nightmare. I received a piece of fabric that is water damaged and can't be used. Another piece had the an ugly join down the middle of it making it useless for what i intended to make with it. Two other pieces of fabric i order was also not in the bundle. I immediately contacted them (same day) photos were sent so they could see. The outcome wasn't an apology but rather what was almost like a dismissal an offer of a measely 5% off my next purchase. Hello - what good is that? you want me to buy from you again and trust you??????? There was no refund for materials that were out of stock. no replacement for damaged materials. They could have collected the material and replaced it. They should have refunded materials that were paid for and not received. I would like to warn other people NOT TO BUY from their online store - you simply just won't know what quality you will be getting or if you will even recieve the material you ordered. I personally will be finding another material shop to buy from. A shop that actually cares about their customers. A shop where my order is important.
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Anonymous
1 reviews | Active since Jan 2020
16 Jan 2026, 07:46
Damaged materials and missing items from their online store
Gutted at the shocking experience i never expected from this company's online store. Before you say why didn't you approach them directly first, I did and the outcome was far from satifactory. i used to buy all the time from this company, and have even bought online from them. This time around was nothing short of a nightmare. I received a piece of fabric that is water damaged and can't be used. Another piece had the an ugly join down the middle of it making it useless for what i intended to make with it. Two other pieces of fabric i order was also not in the bundle. I immediately contacted them (same day) photos were sent so they could see. The outcome wasn't an apology but rather what was almost like a dismissal an offer of a measely 5% off my next purchase. Hello - what good is that? you want me to buy from you again and trust you??????? There was no refund for materials that were out of stock. no replacement for damaged materials. They could have collected the material and replaced it. They should have refunded materials that were paid for and not received. I would like to warn other people NOT TO BUY from their online store - you simply just won't know what quality you will be getting or if you will even recieve the material you ordered. I personally will be finding another material shop to buy from. A shop that actually cares about their customers. A shop where my order is important.
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Anonymous
1 reviews | Active since Jan 2020
3 Dec 2025, 17:39
Wrong colour fabric sent, no refund and no exchange
I spoke to an employee on Whatsapp before ordering to confirm stock availability. I was told to order online. I ordered online - 84m of fabric and it was confirmed. I was then phoned almost a week later and told they have 26m here and 12m there and 36m and however many somewhere else. I explained to the lady on the phone that I need a full roll of 50m and another piece of 34m. And that I need it asap, as it is for a wedding. To accommodate them, so that they still get the sale and I get the fabric, I told her if they can cut it into 8m pieces, as I need 8m per tablecloth and the rest will be cut into napkins. All good. My order arrived Tuesday last week. Grey fabric instead of brown. Bear in mind, I ordered from a photo on their website. I phoned on Wednesday, the employee said she will send me an email. Still waiting for that email. I then spoke to another employee, Zelda, who was really helpful and tried to assist me. I received a phone call by a male person- I do not know if this is the owner or a manager, who then told me they can't take the fabric back, as it has been cut. I explained to him it would not have been a problem, HAD IT BEEN THE RIGHT COLOUR. I received an email later that stated the following: Kindly note that we have taken the matter to the head of online As the fabric was cut in to 8m lengths we will unfortunately not be able to exchange the fabric We apologize for the inconvenience Thank you What an absolute joke. I had to phone a bride on Thursday and tell her not the right colour of fabric arrived and we had to scramble around and make other plans. And now I am sitting with 84m of fabric, cut into 8m pieces and 1 piece of 12m. Thanks for nothing Chamdor, your pricing might be good, but your customer service and delivery is up to nothing.
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Anonymous
1 reviews | Active since Jan 2020
3 Dec 2025, 17:39
Wrong colour fabric sent, no refund and no exchange
I spoke to an employee on Whatsapp before ordering to confirm stock availability. I was told to order online. I ordered online - 84m of fabric and it was confirmed. I was then phoned almost a week later and told they have 26m here and 12m there and 36m and however many somewhere else. I explained to the lady on the phone that I need a full roll of 50m and another piece of 34m. And that I need it asap, as it is for a wedding. To accommodate them, so that they still get the sale and I get the fabric, I told her if they can cut it into 8m pieces, as I need 8m per tablecloth and the rest will be cut into napkins. All good. My order arrived Tuesday last week. Grey fabric instead of brown. Bear in mind, I ordered from a photo on their website. I phoned on Wednesday, the employee said she will send me an email. Still waiting for that email. I then spoke to another employee, Zelda, who was really helpful and tried to assist me. I received a phone call by a male person- I do not know if this is the owner or a manager, who then told me they can't take the fabric back, as it has been cut. I explained to him it would not have been a problem, HAD IT BEEN THE RIGHT COLOUR. I received an email later that stated the following: Kindly note that we have taken the matter to the head of online As the fabric was cut in to 8m lengths we will unfortunately not be able to exchange the fabric We apologize for the inconvenience Thank you What an absolute joke. I had to phone a bride on Thursday and tell her not the right colour of fabric arrived and we had to scramble around and make other plans. And now I am sitting with 84m of fabric, cut into 8m pieces and 1 piece of 12m. Thanks for nothing Chamdor, your pricing might be good, but your customer service and delivery is up to nothing.
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Anonymous
1 reviews | Active since Jan 2020
27 Aug 2025, 10:03
Fabric is a totally different colour
Don't bother buying fabric online from Chamdor. They will send you a COMPLETELY different colour. This happened twice now. I ordered GREY pvc mesh and it arrived BLUE. I then tried to order a STONE/ BEIGE colour and it was BRIGHT WHITE. I've spent hundreds of rands on fabric that I cannot use. Waste of time and money.
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Anonymous
1 reviews | Active since Jan 2020
27 Aug 2025, 10:03
Fabric is a totally different colour
Don't bother buying fabric online from Chamdor. They will send you a COMPLETELY different colour. This happened twice now. I ordered GREY pvc mesh and it arrived BLUE. I then tried to order a STONE/ BEIGE colour and it was BRIGHT WHITE. I've spent hundreds of rands on fabric that I cannot use. Waste of time and money.
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Anonymous
1 reviews | Active since Jan 2020
30 Jun 2025, 11:40
Long delivery times!!
I really love the wide selection of fabrics but I hate that I have to wait close to 2 weeks for my orders. They are in South Africa and yet we have to wait so long and yet their delivery fees are very expensive. We are also running our businesses and we need our materials to reach us much quicker. This is unacceptable!! Use Aramex they deliver within 2 business days, if not sooner! Customer satisfaction is vital!! Do better!!
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Anonymous
1 reviews | Active since Jan 2020
30 Jun 2025, 11:40
Long delivery times!!
I really love the wide selection of fabrics but I hate that I have to wait close to 2 weeks for my orders. They are in South Africa and yet we have to wait so long and yet their delivery fees are very expensive. We are also running our businesses and we need our materials to reach us much quicker. This is unacceptable!! Use Aramex they deliver within 2 business days, if not sooner! Customer satisfaction is vital!! Do better!!
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Anonymous
1 reviews | Active since Jan 2020
17 Jun 2025, 14:35
Frustrated!!!
The way I love Chamdor, even when I let things slide they just keep dissapointing me! I sent an enquiry with a picture on the whatsapp number 082 444 6432 asking for a price of a bridal lace on Thursday the 12th June 2025, today is the 17th June 2025 and I'm still waiting. I'm almost losing my loyal customer, she's waiting for a quotation. The material is not on the website, I followed up my enquiry this morning, still nothing. I did receive a 011 call earlier I assumed it's them, but it only rang twice and dropped.
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Anonymous
1 reviews | Active since Jan 2020
17 Jun 2025, 14:35
Frustrated!!!
The way I love Chamdor, even when I let things slide they just keep dissapointing me! I sent an enquiry with a picture on the whatsapp number 082 444 6432 asking for a price of a bridal lace on Thursday the 12th June 2025, today is the 17th June 2025 and I'm still waiting. I'm almost losing my loyal customer, she's waiting for a quotation. The material is not on the website, I followed up my enquiry this morning, still nothing. I did receive a 011 call earlier I assumed it's them, but it only rang twice and dropped.
0
Replies (0)