CENAVA
Claimed Business
|3.8|16 Reviews (last 12 months)|This business does not respond to reviews
CENAVA
Claimed Business
|3.8
16 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Cenava presents a sharply divided customer experience. Satisfied customers consistently praise prompt delivery, professional service, and products arriving in good condition, often highlighting successful business-to-business collaborations. However, a recurring theme among dissatisfied customers involves orders never being fulfilled, communication abruptly ceasing after payment, refund requests being ignored, and concerns about the legitimacy of the business including unverifiable company registration and a listed premises that reportedly no longer operates. Trust and accountability are significant points of contention raised repeatedly.
Performance(last 12 months):
Trustindex Rating
4.7TrustIndex
4.7
Review Distribution
3.8|16 Reviews
Jul '25 - Jun '26
Recent reviews (16)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceBV
BJ V
1 reviews | Active since Jan 2020
8 May 2026, 08:03
Big **** running
Please never use these suppliers. Ordered a rugged phone and received it with packaging opened, phone detective and used. Asked for refund or replacement as per guidance of consumer protection act. New phone promised but till today nothing. Communication stopped. Numbers on websites suddenly not answered. Called head office, Oscar, told me they have display room. Went to display room at Gift acres Lynwood Pretoria. No shop in site. Called head office, Oscar again. Oscar, told me they have display room but it's not marked. Someone will call me to guide me. No call received. Suddenly nobody answer the head office phones. Please be aware of the type of business you would deal with.
Helpful (0)
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BJ V
1 reviews | Active since Jan 2020
8 May 2026, 08:03
Big **** running
Please never use these suppliers. Ordered a rugged phone and received it with packaging opened, phone detective and used. Asked for refund or replacement as per guidance of consumer protection act. New phone promised but till today nothing. Communication stopped. Numbers on websites suddenly not answered. Called head office, Oscar, told me they have display room. Went to display room at Gift acres Lynwood Pretoria. No shop in site. Called head office, Oscar again. Oscar, told me they have display room but it's not marked. Someone will call me to guide me. No call received. Suddenly nobody answer the head office phones. Please be aware of the type of business you would deal with.
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Replies (0)JvdL
John van der Linde
1 reviews | Active since Jan 2020
15 Jan 2026, 09:30
Cenava Electronics store advertised as based in Pretoria: Please read through the massive volume of negative reviews before purchasing anything from this store
Cenava Electronics store advertised as based in Pretoria: Please read through the massive volume of negative reviews before purchasing anything from this store. My experience is the same as dozens of others, taken my money and dissappeared. Please also pay close attention to their generic excuse provided to each unhappy customer, it's impossible for the same problem to apply to a multitude of different customers. I would like to action a "class action" group lawsuit against this company, I have the resources, and welcome any and all disgruntled customers to reach out and to join me. It's time to dismantle this dishonest business. Update: 15/01/2026 - just visited their listed premises this morning (still listed as open online), to be told by other tenants they moved out about 3 months ago.
Helpful (0)
|Replies (0)JvdL
John van der Linde
1 reviews | Active since Jan 2020
15 Jan 2026, 09:30
Cenava Electronics store advertised as based in Pretoria: Please read through the massive volume of negative reviews before purchasing anything from this store
Cenava Electronics store advertised as based in Pretoria: Please read through the massive volume of negative reviews before purchasing anything from this store. My experience is the same as dozens of others, taken my money and dissappeared. Please also pay close attention to their generic excuse provided to each unhappy customer, it's impossible for the same problem to apply to a multitude of different customers. I would like to action a "class action" group lawsuit against this company, I have the resources, and welcome any and all disgruntled customers to reach out and to join me. It's time to dismantle this dishonest business. Update: 15/01/2026 - just visited their listed premises this morning (still listed as open online), to be told by other tenants they moved out about 3 months ago.
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