Unbothered Service

We bought a speaker a month ago, we charged it twice. on the second charge, the charging unit literally collapsed inside. we went back to the store with the speaker to seek assistance but the staff just plain out told us there's nothing they can do because it was fiddled with. What I didn't appreciate was that, I expected the product to be taken in for investigations first before being dismissed. It simply gave me the impression that whatever you buy at cash Crusaders is at your own risk!