Poor Aftermarket Radio Installation , Ongoing Signal Issues Since Purchase

I purchased a Suzuki Swift from Carter Rosebank, and as part of the deal, they fitted an aftermarket radio which was offered to me at the time of purchase.

Since taking delivery of the vehicle, the radio has not been able to pick up signal properly. The reception is consistently poor, with weak or no signal in areas where there should be clear reception. This issue has been present from day one.

As this radio installation was arranged and fitted by the dealership, I expect it to function correctly. At this point, I am concerned that the installation may have been done incorrectly possibly the antenna connection not properly installed.

I would like Carter Rosebank to: • Properly inspect the installation • Fix the signal issue at no additional cost • Ensure the radio functions as intended

I purchased the vehicle in good faith and expect the accessories fitted by the dealership to be in proper working condition.

I look forward to a prompt resolution.