Motor Plan Direct

Based on recent customer reviews, Motor Plan Direct is generally praised for friendly, knowledgeable consultants who explain warranty and service plan matters clearly. Customers consistently mention helpful staff, with named agents singled out for professionalism and care. A recurring theme is fast, same day approvals and efficient claims handling. However, some customers raise concerns about lengthy call queue waiting times, mismatches between sales promises and actual policy benefits, and confusion around settlement amounts and service kilometre thresholds, which has led to frustration during claims.

Motor Plan Direct has a TrustIndex of 8.2 out of 10 on Hellopeter, based on 30 reviews in the last 12 months. Hellopeter has tracked Motor Plan Direct across 299 total reviews. How is the TrustIndex calculated? →