Cappello

Based on recent customer reviews, Cappello is facing significant criticism across multiple branches including Gandhi Square, Emerald Casino, The Glen, and Glen Marais. Customers consistently mention concerns around food quality, with recurring complaints about cold meals, undercooked or overcooked dishes, missing items from Uber Eats orders, and at least one reported case of food poisoning. A recurring theme is poor service and questionable billing practices, including disputes over charges. Isolated positive feedback highlights individual staff members providing pleasant service, though these moments are overshadowed by widespread operational concerns.