REFUND, REFUND, REFUND!!!!!

To this day I am still struggling to get a refund of R4,332.00 I paid in respect of a vehicle rental booking (reference: 4387-0851-ZA-3) made through their online booking system on the night of 09 April 2026. Upon arriving at their Pretoria branch earlier the morning of 10 April 2026 at around 09:36 to collect the vehicle, I was informed for the first time that my name/profile is blocked across the Group, allegedly due to a 2025 court case I got involved in with Avis in particular, and which remains pending as far as I am concerned. I was further advised that this restriction applies group wide, thereby preventing me from conducting any rental business with Budget as well. This is at the time of making the booking and completing payment, no warning, notification, or restriction was communicated to me by the online system. The system accepted my personal details, confirmed the booking, and successfully processed payment. On this basis, I reasonably proceeded under the assumption that my booking was valid and enforceable.Given the above, there is no legal, commercial, or equitable basis to retain the funds paid. The transaction was rendered void ab initio due to non disclosure of a material restriction that directly prevented fulfilment of the contract.