Give Gunther a Bells, a Salary Increase & More Vacations!!!

In my 20 odd years of being a responsible adult, and dealing with various different companies across multiple industries, I can solemnly swear that I have never, ever had such a positive experience with a company as I have had with BT Games and in particular, Gunther.

I had an issue where an expensive controller of mines was breaking. Gunther went above and beyond to help me. Normally employees of big organizations simply tell you to go fly a kite, but not Gunther. He did everything I could have wished for and I am extremely grateful to him for putting in the time and effort to resolve my issue when it would have been easier to simply turn me away. He called me every day to give me an update on the situation. He was easy to talk to and showed genuine concern and understanding for my situation. Thanks to Gunther, BT Games has forever earned my trust and I will try my best to make any future gaming purchases from BT Games. You have earned a customer for life! Gunther,I hope that have a wonderful holiday and a great Christmas! More companies need employees like Gunther and this world would become a better place for consumers.