Britz Couriers & Removals
Verified Business
|4.7|27 Reviews (last 12 months)|Responds in 222h 21m
Britz Couriers & Removals
Verified Business
|4.7
27 Reviews (last 12 months)
Responds in 222h 21m
AI Review Summary
Based on recent customer reviews, Britz Couriers & Removals is widely praised for delivering smooth, stress-free relocations across South Africa, with customers consistently mentioning professional crews, careful wrapping of furniture in blankets and plastic, and clear communication from quote to delivery. Team members like Niel, Bertrum, Vernon and Rohan are frequently named for their friendliness and efficiency. A recurring theme among detractors involves concerns over damaged or missing items on certain moves, alongside dissatisfaction with how complaints were handled, suggesting inconsistency between otherwise strong service experiences.
Performance(last 12 months):
TrustIndex
8.3
Ranking
#8
in Transportation & Logistics
NPS Score
100
Recommended: Very Likely
Review Distribution
4.7|27 Reviews
Jul '25 - Jun '26
Recent reviews (27)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Anonymous
1 reviews | Active since Jan 2020
3 Apr 2026, 08:10
From Good to Useless
I used this company twice to move my family, so happy excellent service. Two weeks ago I asked them to help my friends move, today truck came with broken boxes, wet boxes, broken table. I am so unhappy, I promised my friend they are the best. Guys they are not anymore. I suggest you shop around for another moving company, they have adopted the South African attitude of do not care, probably will not be compensated for this mess.
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Anonymous
1 reviews | Active since Jan 2020
3 Apr 2026, 08:10
From Good to Useless
I used this company twice to move my family, so happy excellent service. Two weeks ago I asked them to help my friends move, today truck came with broken boxes, wet boxes, broken table. I am so unhappy, I promised my friend they are the best. Guys they are not anymore. I suggest you shop around for another moving company, they have adopted the South African attitude of do not care, probably will not be compensated for this mess.
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Anonymous
1 reviews | Active since Jan 2020
18 Mar 2026, 04:29
Exceptional service
What an exceptional experience with a moving company. From the online quote request till the last piece of furniture was delivered, everything went seemless with no stress. They went the extra mile. Thank you for helping us move to our new home.
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Anonymous
1 reviews | Active since Jan 2020
18 Mar 2026, 04:29
Exceptional service
What an exceptional experience with a moving company. From the online quote request till the last piece of furniture was delivered, everything went seemless with no stress. They went the extra mile. Thank you for helping us move to our new home.
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Anonymous
1 reviews | Active since Jan 2020
30 Jan 2026, 13:38
Dear Team @ Britz I wanted to express my sincere thanks for the outstanding service provided during the delivery of my sleeperwood table and chairs
Dear Team @ Britz I wanted to express my sincere thanks for the outstanding service provided during the delivery of my sleeperwood table and chairs. From the initial contact through to final delivery, the communication was clear, timely, and professional. I particularly appreciated the updates before and during transport, which made the entire process smooth and stress-free. The driver was courteous and highly capable, and I was very impressed with how efficiently and carefully such a heavy table and chairs were moved into place without any issues. It’s clear that your team takes great pride in their work. Thank you again for such a positive experience. I will not hesitate to recommend your company to others. Kind regards, Mike
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Anonymous
1 reviews | Active since Jan 2020
30 Jan 2026, 13:38
Dear Team @ Britz I wanted to express my sincere thanks for the outstanding service provided during the delivery of my sleeperwood table and chairs
Dear Team @ Britz I wanted to express my sincere thanks for the outstanding service provided during the delivery of my sleeperwood table and chairs. From the initial contact through to final delivery, the communication was clear, timely, and professional. I particularly appreciated the updates before and during transport, which made the entire process smooth and stress-free. The driver was courteous and highly capable, and I was very impressed with how efficiently and carefully such a heavy table and chairs were moved into place without any issues. It’s clear that your team takes great pride in their work. Thank you again for such a positive experience. I will not hesitate to recommend your company to others. Kind regards, Mike
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Anonymous
1 reviews | Active since Jan 2020
20 Jan 2026, 11:26
What an awesome expe...
What an awesome experience with Britz Couriers & Removals I was pleasantly impressed with Niel and his crew Communication while packing and unpacking was awesome, I felt that my stuff was safe with them Smiles all around on both meetups Happy to throw jokes around and keep the energy high Clean and respectful of not just my stuff but the people in the area Niel's team was interactive and efficient They wrapped absolutely everything they packed in blankets and cling wrap to keep everything safe and clean I will be recommending Britz to anyone that will listen 10/10
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Anonymous
1 reviews | Active since Jan 2020
20 Jan 2026, 11:26
What an awesome expe...
What an awesome experience with Britz Couriers & Removals I was pleasantly impressed with Niel and his crew Communication while packing and unpacking was awesome, I felt that my stuff was safe with them Smiles all around on both meetups Happy to throw jokes around and keep the energy high Clean and respectful of not just my stuff but the people in the area Niel's team was interactive and efficient They wrapped absolutely everything they packed in blankets and cling wrap to keep everything safe and clean I will be recommending Britz to anyone that will listen 10/10
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