STUYVI BLUE - HORRIBLE

Been smoking Stuyvi Blue literally 30 years.. and I smoke a pack a day!!! I have proof on my bank statement where I swipe my card every 20 days fora carton..

Been complaining numerous times to customer services on the number from the box.

Cigarettes burn too quick.. if I stop puffing for a minute it goes off.. are you guys linked to the lighter company now?? That we got to light 1 cigarette about 4 times everytime??

There isnt just tobacco in the cigarette, the are pieces of wood or whatever hard thing is in it.. I burn almost every time.. burnt my clothes.. coz when you ash, its not ashes, its a burnt piece of stick which I got use my finger to remove or sc**** it on something to remove..

Then the damn cigarette doesnt burn evenly... it tastes horrible compared to the smooth flavour it once used to have.

As much as I cant see myself leaving Stuyvi blue, I have to mention that I tried Philip Morris Chesterfield Blue and it was really nice. Nice flavour, smooth, did not burn the throat and burnt evenly. Oh and i lit it just once..

BAT - should you want us to stay, up your game. Give us the quality of cigarettes we used to get without any short cuts. Like I said, Philip Morris and JTI are not hard to move to.. but we are LOYAL to you.

And don't send an automatic response you are working on the problem.. I complained a few times in the last one year and NOBODY got back to me!!!