Breezeair Technical Services (Air Conditioning)

I was recently involved in a motor vehicle accident with this company vehicle. Upon exiting the vehicle, their driver immediately blamed me for the incident, despite there being minimal damage to his bumper, while my car sustained visible dents and scratches along both the driver and passenger doors. The driver admitted to me that he had nearly been involved in another similar incident just minutes earlier. I reported the accident within 24 hours, in accordance with the law. Despite multiple requests, I have yet to receive the insurance details or a case number from the business owner. He kept promising to send the information "later that day" or "the next day," but it has since become a back-and-forth exchange via WhatsApp, with no progress. This raises concerns that the accident may not have been officially reported. On 15 May, I was informed that he was consulting with his lawyers and would get back to me. It is now 7 August, and the matter remains unresolved. Every attempt to follow up is met with dismissiveness, blame or delay, and I have been left to deal with the damage to my vehicle on my own. Given my experience, I cannot recommend this company, as I have received no support or accountability regarding this matter. Update – 26 August 2025 It now appears that the owner is attempting to convince themselves that they bear no responsibility, which is typical of a company trying to protect its reputation. The driver was speeding, hit my car, and the very first thing he said was “Who was at fault?”—implying that the blame was mine. He refused to provide any insurance details, only pointing to the vehicle for information, and no police claim number was shared. It is evident that Breeze Airconditioning is not taking accountability for their actions and is instead attempting to cover everything up.