BM
Bradlows Maponya Mall
Unclaimed Business
BM
Bradlows Maponya Mall
Unclaimed Business
6 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
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Review Distribution
1|6 Reviews
Jul '25 - Jun '26
Recent reviews (6)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
3 Apr 2026, 09:10
Bradlows ddnt deliver as per promise
On Monday the 30th I went to Bradlows me and my husband to buy couches for 20k. And I was promised that my couches will be delivered withing 2 working days ,on the 1st April I got an sms stating that my couches will be delivered on the 2nd of April .I waited all day on the 2nd and even gave away my old couches so that I can create space for my new couches ,to my surprise no couches were delivered and no communication was done that they won't deliver my couches secondly the friendly lady who was assisting me said they showed that they left warehouse for deliver and she also doesn't know what happened why they were not delivered as we speaking me and my kids are spending Easter holidays on a carpet and am also hosting my inlaws who will have to come and seat on a carpet ..I am so disappointed at level of service I received.and unpaid my couches cash ...
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Anonymous
1 reviews | Active since Jan 2020
3 Apr 2026, 09:10
Bradlows ddnt deliver as per promise
On Monday the 30th I went to Bradlows me and my husband to buy couches for 20k. And I was promised that my couches will be delivered withing 2 working days ,on the 1st April I got an sms stating that my couches will be delivered on the 2nd of April .I waited all day on the 2nd and even gave away my old couches so that I can create space for my new couches ,to my surprise no couches were delivered and no communication was done that they won't deliver my couches secondly the friendly lady who was assisting me said they showed that they left warehouse for deliver and she also doesn't know what happened why they were not delivered as we speaking me and my kids are spending Easter holidays on a carpet and am also hosting my inlaws who will have to come and seat on a carpet ..I am so disappointed at level of service I received.and unpaid my couches cash ...
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Anonymous
1 reviews | Active since Jan 2020
23 Mar 2026, 13:26
*****
In December 2025 I bought couches from Bradlows Maponya Mall, they cost R 7999. When I check the statement the agreement is 36 month. Jenifer was assisting me and she never mentioned the payment plan to me, she only told me that the price is higher because she included the insurance of which I am aware of that. The total cost including insurance and other stuff is +/- R12 000. In January I started receiving the threatening emails that my account was overdue. I went to Jenifer to complain about this and she said she will sort the matter out. An I requested that she gives me my contract instead she gave me the insurance documents. On the 13th of March I received the statement and to my surprise that is when I noticed the 36 month payment plan. I went to Jenifer on the 16th March and explained to her that I will never agree to pay the couches of R7999 over 36 months. I rather cancel the contract and they should collect their couches, or they rather give me the settlement letter. When we called their Head Office for the settlement letter I was told that I have been handed over to the Lawyers ADRS, I gave the phone to Jenifer to sort the matter out because I am not behind with my instalment. Jenifer said she will call them and do a conference call with me to sort the matter out and to receive the settlement letter, till today Janifer did not bother to contact me. Today the 23rd March I went to the shop to address the matter to the Manager, they took me from one table to another just to make a call. I stomp out and left. I just called their head office now to request the settlement letter and I was told that my account is in errors and I should talk to accounts department before they can give me the settlement letter. The phone just rings and cuts. Is this how Bradlows trick their customer to pay the ridiculous amount of purchase? Can Bradlows solve this matter with ADRS and send me the settlement letter.
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Anonymous
1 reviews | Active since Jan 2020
23 Mar 2026, 13:26
*****
In December 2025 I bought couches from Bradlows Maponya Mall, they cost R 7999. When I check the statement the agreement is 36 month. Jenifer was assisting me and she never mentioned the payment plan to me, she only told me that the price is higher because she included the insurance of which I am aware of that. The total cost including insurance and other stuff is +/- R12 000. In January I started receiving the threatening emails that my account was overdue. I went to Jenifer to complain about this and she said she will sort the matter out. An I requested that she gives me my contract instead she gave me the insurance documents. On the 13th of March I received the statement and to my surprise that is when I noticed the 36 month payment plan. I went to Jenifer on the 16th March and explained to her that I will never agree to pay the couches of R7999 over 36 months. I rather cancel the contract and they should collect their couches, or they rather give me the settlement letter. When we called their Head Office for the settlement letter I was told that I have been handed over to the Lawyers ADRS, I gave the phone to Jenifer to sort the matter out because I am not behind with my instalment. Jenifer said she will call them and do a conference call with me to sort the matter out and to receive the settlement letter, till today Janifer did not bother to contact me. Today the 23rd March I went to the shop to address the matter to the Manager, they took me from one table to another just to make a call. I stomp out and left. I just called their head office now to request the settlement letter and I was told that my account is in errors and I should talk to accounts department before they can give me the settlement letter. The phone just rings and cuts. Is this how Bradlows trick their customer to pay the ridiculous amount of purchase? Can Bradlows solve this matter with ADRS and send me the settlement letter.
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Anonymous
1 reviews | Active since Jan 2020
23 Feb 2026, 08:55
Bad experience
Terrible experience with bradlows bought a TV then now is not working I went to the store to log a ticket so they can come take it for repair but still haven't been contacted it's now 2months since I provided my serial number,im not happy at all with the experience I should have known that they don't attend queries once they have gotten a sale but bad experience 👎👎👎👎
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Anonymous
1 reviews | Active since Jan 2020
23 Feb 2026, 08:55
Bad experience
Terrible experience with bradlows bought a TV then now is not working I went to the store to log a ticket so they can come take it for repair but still haven't been contacted it's now 2months since I provided my serial number,im not happy at all with the experience I should have known that they don't attend queries once they have gotten a sale but bad experience 👎👎👎👎
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Anonymous
1 reviews | Active since Jan 2020
18 Feb 2026, 06:20
Poor service
Is it possible for me to return a TV at bradlows cause I went to the store twice 1st in January to complain about my TV that it's not working they said they'll call me and again February still no cal and they still keep deducting on my account I cant continue like this
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Anonymous
1 reviews | Active since Jan 2020
18 Feb 2026, 06:20
Poor service
Is it possible for me to return a TV at bradlows cause I went to the store twice 1st in January to complain about my TV that it's not working they said they'll call me and again February still no cal and they still keep deducting on my account I cant continue like this
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Anonymous
1 reviews | Active since Jan 2020
11 Jul 2025, 09:00
Bradlows Maponya
My mom bought a full bedroom suits , stove , tv and 2 bed at Bradlows Maponya mall on December 8 2024 and in May 2025 , She went to the store to complain about the quality of the bedroom suits and as well as the glass stove that was coming out . Bradlows only came in June 25 to fix the stove and they closed the query for the dressing table and ottoman as client is “careless”😡 Their quality is so bad as their furniture does not even last a year without being fixed . Instead of improving on their quality they just hide under “ the client is careless” the nerve She bought the furniture to put clothes on it and not to decorate with it . Yet Bradlows excepts us to just buy and decorate as their quality of furniture is poorly done . Fair price furniture is even stronger than Bradlows
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Anonymous
1 reviews | Active since Jan 2020
11 Jul 2025, 09:00
Bradlows Maponya
My mom bought a full bedroom suits , stove , tv and 2 bed at Bradlows Maponya mall on December 8 2024 and in May 2025 , She went to the store to complain about the quality of the bedroom suits and as well as the glass stove that was coming out . Bradlows only came in June 25 to fix the stove and they closed the query for the dressing table and ottoman as client is “careless”😡 Their quality is so bad as their furniture does not even last a year without being fixed . Instead of improving on their quality they just hide under “ the client is careless” the nerve She bought the furniture to put clothes on it and not to decorate with it . Yet Bradlows excepts us to just buy and decorate as their quality of furniture is poorly done . Fair price furniture is even stronger than Bradlows
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Anonymous
1 reviews | Active since Jan 2020
19 Feb 2025, 15:19
Bad service from manager at Maponya mall Bradlows
We had bad service from the Bradlows Maponya mall branch as even the manager said he does not care even if we report him. We had bought recliner couches from the maponya branch and we also insured them from the branch. So as we bought them we have returned them for repairs 3 times for one thing the hand rest gets deflated always then we went to complain at the branch now in January as we are paying alot a month for the couches not to be returned to be fixed for always one thing so want the couches to be changed for new once. We went through their procedures to wait for them to reply . I was called by the manager of the shop who is rude and cannot speed to customers and I wonder how he got to be manager. He was screaming at me on the phone and told me there will be no new couches for me . The manager called me on my cellphone on 19/02/2025 so how can I go and repair the same thing always that's what I had asked with no success on the phone with me he even dropped the phone on my ears so I wonder is this what Bradlows teaches in customer service I m not happy with their service . And lastly I had asked him if he is talking to me like that because he knows the calls are not recorded and he said he is going to drop the phone so his attitude stinks to be a manager.
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Anonymous
1 reviews | Active since Jan 2020
19 Feb 2025, 15:19
Bad service from manager at Maponya mall Bradlows
We had bad service from the Bradlows Maponya mall branch as even the manager said he does not care even if we report him. We had bought recliner couches from the maponya branch and we also insured them from the branch. So as we bought them we have returned them for repairs 3 times for one thing the hand rest gets deflated always then we went to complain at the branch now in January as we are paying alot a month for the couches not to be returned to be fixed for always one thing so want the couches to be changed for new once. We went through their procedures to wait for them to reply . I was called by the manager of the shop who is rude and cannot speed to customers and I wonder how he got to be manager. He was screaming at me on the phone and told me there will be no new couches for me . The manager called me on my cellphone on 19/02/2025 so how can I go and repair the same thing always that's what I had asked with no success on the phone with me he even dropped the phone on my ears so I wonder is this what Bradlows teaches in customer service I m not happy with their service . And lastly I had asked him if he is talking to me like that because he knows the calls are not recorded and he said he is going to drop the phone so his attitude stinks to be a manager.
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Anonymous
1 reviews | Active since Jan 2020
21 Nov 2024, 17:41
The sofas are damaged and they not even over a year
I went to the branch where I bought the sofas last weekend ,and they told me that they will contact me during working days ,but they haven't done so and my sofas are just peeling off ,it seems like they were painted and another colour is coming out and I bought these sofas last year March a year hasn't ended and I finished my payment.
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Anonymous
1 reviews | Active since Jan 2020
21 Nov 2024, 17:41
The sofas are damaged and they not even over a year
I went to the branch where I bought the sofas last weekend ,and they told me that they will contact me during working days ,but they haven't done so and my sofas are just peeling off ,it seems like they were painted and another colour is coming out and I bought these sofas last year March a year hasn't ended and I finished my payment.
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