Is Braaiplank.co.za trustworthy?

Braaiplank.co.za has a TrustIndex of 4.3 out of 10 on Hellopeter, based on 47 reviews in the last 12 months. They reply to 29% of negative reviews, typically within 436 hours 35 min. Hellopeter has tracked Braaiplank.co.za across 64 total reviews. How is the TrustIndex calculated? →

Braaiplank.co.za Reviews | 4.3 TrustIndex

AI Review Summary

Based on recent customer reviews, Braaiplank.co.za receives strong praise for product quality, with customers consistently mentioning the craftsmanship of their knives, braai tools, and engraved gift items. A recurring theme among satisfied buyers is the premium feel and sharpness of the blades, alongside thoughtful touches like leather sheaths and personalised engraving. However, a significant volume of frustration centres on order fulfilment during the festive season, where customers repeatedly cite unanswered WhatsApp queries, ignored emails, missing tracking numbers, and pre-orders that failed to ship as promised, particularly for Christmas gifting.

Performance(last 12 months):

Trustindex Rating

4.3

NPS Score

14Likely

TrustIndex

4.3

NPS Score

Recommended: Likely

Review Distribution

2.9|47 Reviews

Sep '25 - Aug '26

Recent reviews (47)

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Popular mentions

quality knives great craftsmanship fast delivery engraving service poor communication missing items stock issues ignored messages

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Braaiplank.co.za

Recent reviews (47)

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