Boss Catering Equipment
Claimed Business
|3.4|5 Reviews (last 12 months)|This business does not respond to reviews
Boss Catering Equipment
Claimed Business
|3.4
5 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Trustindex Rating
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0
Review Distribution
3.4|5 Reviews
Jul '25 - Jun '26
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
27 May 2026, 09:15
Bad quality, defective products and appalling customer service.
Bad quality, defective products and appalling customer service. I ordered 3 items, the table arrived with uneven legs and surface, and the sink welding was poor and unfinished. When I told them my concerns, I was told it was just my “personal opinion.” I spoke to Mohammed over the phone, who shouted at me when I called out his unprofessional manner in which he was speaking to me. I was told that I’m taking up their time with this issue, when I just simply wanted to resolve it professionally... Don't be fooled by the lower prices, they clearly reflect the quality and customer service you'll receive when something goes wrong!
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Anonymous
1 reviews | Active since Jan 2020
27 May 2026, 09:15
Bad quality, defective products and appalling customer service.
Bad quality, defective products and appalling customer service. I ordered 3 items, the table arrived with uneven legs and surface, and the sink welding was poor and unfinished. When I told them my concerns, I was told it was just my “personal opinion.” I spoke to Mohammed over the phone, who shouted at me when I called out his unprofessional manner in which he was speaking to me. I was told that I’m taking up their time with this issue, when I just simply wanted to resolve it professionally... Don't be fooled by the lower prices, they clearly reflect the quality and customer service you'll receive when something goes wrong!
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Anonymous
1 reviews | Active since Jan 2020
19 May 2026, 12:39
Three colleagues have already booked them for their own events
Restaurant quality from start to finish for our 80-person corporate lunch. They accommodated six dietary requirements without making anyone feel like an afterthought, served every course at the right temperature, and cleared up without us even noticing.
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Anonymous
1 reviews | Active since Jan 2020
19 May 2026, 12:39
Three colleagues have already booked them for their own events
Restaurant quality from start to finish for our 80-person corporate lunch. They accommodated six dietary requirements without making anyone feel like an afterthought, served every course at the right temperature, and cleared up without us even noticing.
0
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Anonymous
1 reviews | Active since Jan 2020
10 Aug 2025, 05:01
Poor equipment quality and poor communication skills
Poor quality on my plastic chairs, chairs came with sharp edges , brittle legs and already one broke in half. Iv worked in a plastic industry before so I know when something is off.. they taking chances these people. Poor communication interms of delivery date too. Highly disappointed.
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Anonymous
1 reviews | Active since Jan 2020
10 Aug 2025, 05:01
Poor equipment quality and poor communication skills
Poor quality on my plastic chairs, chairs came with sharp edges , brittle legs and already one broke in half. Iv worked in a plastic industry before so I know when something is off.. they taking chances these people. Poor communication interms of delivery date too. Highly disappointed.
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Anonymous
1 reviews | Active since Jan 2020
7 Dec 2024, 12:40
Great service and quality products
We are grateful for Mohammed's honesty and expertise at BOSS CATERING EQUIPMENT. He went above and beyond to help us select the perfect equipment for our business, exceeding our expectations. Working with him was a pleasure, as he took the time to thoroughly explain all the options and maximize our budget. Not only did he deliver ahead of schedule, but he also understood the urgency of our order. Thank you, Mohammed, for your exceptional service.
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Anonymous
1 reviews | Active since Jan 2020
7 Dec 2024, 12:40
Great service and quality products
We are grateful for Mohammed's honesty and expertise at BOSS CATERING EQUIPMENT. He went above and beyond to help us select the perfect equipment for our business, exceeding our expectations. Working with him was a pleasure, as he took the time to thoroughly explain all the options and maximize our budget. Not only did he deliver ahead of schedule, but he also understood the urgency of our order. Thank you, Mohammed, for your exceptional service.
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Anonymous
1 reviews | Active since Jan 2020
2 Dec 2024, 18:38
If I could rate 0 stars, I would!
Absolutely horrible service. I purchased a double door fridge on 16 November 2024. Few days later after setting it up I realised there was moisture in the fridge, it was leaking water down the doors and onto the floor of the fridge, the temperature also didn't stay constant, it fluctuated the whole time. Called Boss Catering and they sent out an agent, not even a technician, who told me and my mother there was a fault on the fridge, the pipes weren't draining correctly thus the water in the fridge, and there's fault with the thermostat, Boss will have to fix it or replace my fridge. The agent then went on to tell complete lies on his report, stating there's nothing wrong with the fridge and we are just refusing to implement solutions he gave us - which he ever even did. Boss Catering then just plainly refused me any further service, they refused to send a technician out, they refused to fix the fridge, they merely stated they will collect it and refund me. When they came to collect it, the documents I was expected to sign said once again something completely different stating that I (the client) said the fridge was not cooling so they need to collect it to assess it in the warehouse. No mention of a refund. When I tried calling Boss Catering, they purposely ignored me on all 3 their lines - leading to almost 30 missed calls with no answer. I couldn't just let the fridge go without the refund. I then had to wait another 5 days for Boss Catering to actually collect the fridge, all the while they kept lying and inconveniencing me. Truly disappointed in this pathetic service. If you ever think about using boss Catering Equipment - DON'T!
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Anonymous
1 reviews | Active since Jan 2020
2 Dec 2024, 18:38
If I could rate 0 stars, I would!
Absolutely horrible service. I purchased a double door fridge on 16 November 2024. Few days later after setting it up I realised there was moisture in the fridge, it was leaking water down the doors and onto the floor of the fridge, the temperature also didn't stay constant, it fluctuated the whole time. Called Boss Catering and they sent out an agent, not even a technician, who told me and my mother there was a fault on the fridge, the pipes weren't draining correctly thus the water in the fridge, and there's fault with the thermostat, Boss will have to fix it or replace my fridge. The agent then went on to tell complete lies on his report, stating there's nothing wrong with the fridge and we are just refusing to implement solutions he gave us - which he ever even did. Boss Catering then just plainly refused me any further service, they refused to send a technician out, they refused to fix the fridge, they merely stated they will collect it and refund me. When they came to collect it, the documents I was expected to sign said once again something completely different stating that I (the client) said the fridge was not cooling so they need to collect it to assess it in the warehouse. No mention of a refund. When I tried calling Boss Catering, they purposely ignored me on all 3 their lines - leading to almost 30 missed calls with no answer. I couldn't just let the fridge go without the refund. I then had to wait another 5 days for Boss Catering to actually collect the fridge, all the while they kept lying and inconveniencing me. Truly disappointed in this pathetic service. If you ever think about using boss Catering Equipment - DON'T!
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