Bosch Siemens Home Appliances
Verified Business
|1.7|46 Reviews (last 12 months)|Responds in 49h 49m
Bosch Siemens Home Appliances
Verified Business
|1.7
46 Reviews (last 12 months)
Responds in 49h 49m
AI Review Summary
Based on recent customer reviews, Bosch Siemens Home Appliances receives sharply divided feedback dominated by frustration with after-sales service. Customers consistently mention disappointing warranty disputes, unresolved faults on relatively new appliances, and technicians who fail to arrive or follow up. A recurring theme is poor communication from the call centre and head office, with promised callbacks rarely materialising. Positive sentiment does exist, with some customers praising long-lasting dishwashers, premium product quality, and isolated instances of efficient repairs and helpful service centre staff who resolved parts queries promptly.
Performance(last 12 months):
Trustindex Rating
2.9Ranked In Retail
#176Reply Time
49h 49mNPS Score
-95Unlikely
Replied to 55% of negative reviews
Reply time on negative reviews: 58h 36m
TrustIndex
2.9
Ranking
#176
in Retail
Reply Time
49h 49m
NPS Score
-95
Recommended: Unlikely
Replied to 55% of negative reviews
Reply time on negative reviews: 58h 36m
Frequently Asked Questions About Bosch Siemens Home Appliances
Recent reviews (46)
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