BOA Beauty Bar Durbanville - THE WORST, DON'T EVEN BOTHER!

WORST SERVICE EVER!!! (not even worth the one star) Last year we made a booking for three, arrived and they only booked for two, luckily they were quiet enough to assist the third person.

on the 28th I made an appointment for today at 13h15 for myself and my niece, first she didn't take my details, then when I asked how will I know I have an appointment? She took my nr and told me I will receive a sms as confirmation. on the 29th I phoned again, because I have not received any sms's. She told me that's strange because my appointment is made. Arrived for our appointment and behold NOTHING WAS BOOKED!

Not only faced with the disappointment of a 7 year old, but when I requested a refund for my voucher the lady phoned the owner and she refused... when I said we are leaving on Friday so what does she want me to do, no she can assist me next week Thursday, guess she's going with on holiday!

never never never again!