1 reviews | Active since Member
I have a 2015 Sedan 320i Lux line that is now standing on bricks as it has a damaged engine the car died enroute to Zeerust. This car has a full service history with Auto Glen. On the 18th July 2019 it broke down and was towed to Auto Glen reason was a snapped fan belt, that service came to R13 364.60
When at first I was told it would be R7 000+ the reasons being the heat exchange also got damaged, when all this was happening the dash had a 2000km left for service warning. After collecting the vehicle from the R 13 364.60 repair this warning light was still there. On the morning of the 31 August 2019 we took an early drive to Zeerust, the vehicle just lost power a big flame came out of the front left wheel.
The insurance wanted to inspect the vehicle, later said its a mechanical issue the vehicle was towed to AUTO GLEN who then gave us a R208 432.30 bill to fix, well according to them the engine is dead and must be replaced.
A lot of questions left unanswered here, was this car fixed properly in the first place, the service adviser said oil leak could be an issue, (was there no leaks before). Today I don't have a car as the R450 000 car is under the trees unmoving, till today they can;'t even explain how a car fixed by them is dead. They just don't care, the most useless dealer ever
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