Blue Label Telecoms
Claimed Business
|1|24 Reviews (last 12 months)|This business does not respond to reviews
Blue Label Telecoms
Claimed Business
|1
24 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Blue Label Telecoms is facing significant customer dissatisfaction, with a recurring theme of unauthorised debit orders linked to RCS, Makro, Game and Edgars store accounts. Customers consistently mention being signed up to mobile content or voucher subscriptions they claim they never authorised, often after receiving cold calls offering vouchers or discounted phones. Complaints frequently highlight difficulty cancelling, prolonged refund delays, unresponsive call centre agents, and missing proof of enrolment. Several reviewers also report misleading contract phone offers and deductions of large lump sums from store credit.
Performance(last 12 months):
Trustindex Rating
1.8TrustIndex
1.8
Review Distribution
1|24 Reviews
Jul '25 - Jun '26
Recent reviews (24)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJA
AM
Amantle M
1 reviews | Active since Jan 2020
28 Mar 2026, 15:44
Unhappy
I'm not happy about this company the way they do thing last year December 2024 i did cancel my contract and they said it cancelled but they deduct money from my account but i did cancel my contract with them why they are doing like this I'm very angry with their service and demanding my money back from them
Helpful (0)
|Replies (0)AM
Amantle M
1 reviews | Active since Jan 2020
28 Mar 2026, 15:44
Unhappy
I'm not happy about this company the way they do thing last year December 2024 i did cancel my contract and they said it cancelled but they deduct money from my account but i did cancel my contract with them why they are doing like this I'm very angry with their service and demanding my money back from them
0
Replies (0)L
Lebohang
1 reviews | Active since Jan 2020
26 Mar 2026, 16:49
I bought electricity worth R100 on the 18/12/2025 via ABSA app, the purchase was unsuccessful but they deducted the money
I bought electricity worth R100 on the 18/12/2025 via ABSA app, the purchase was unsuccessful but they deducted the money. I called ABSA and they directed me to Blue Label Telecoms. They took my details and promised to get back to me but they didn’t. Today I bought R200 electricity from my ABSA app the purchase was unsuccessful but they deducted the money, I tried calling Blue Label Telecoms but my calls couldn’t get through
Helpful (0)
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Lebohang
1 reviews | Active since Jan 2020
26 Mar 2026, 16:49
I bought electricity worth R100 on the 18/12/2025 via ABSA app, the purchase was unsuccessful but they deducted the money
I bought electricity worth R100 on the 18/12/2025 via ABSA app, the purchase was unsuccessful but they deducted the money. I called ABSA and they directed me to Blue Label Telecoms. They took my details and promised to get back to me but they didn’t. Today I bought R200 electricity from my ABSA app the purchase was unsuccessful but they deducted the money, I tried calling Blue Label Telecoms but my calls couldn’t get through
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Replies (0)Z
LT
Lorraine T
1 reviews | Active since Jan 2020
18 Mar 2026, 14:57
Bad service
They not compitent they don't care about their customers. I've been waiting for my them to clear my credit they taking their time they don't even bother to let you know what's going on..... I'm so frustrated because all this is ruining my credit score
Helpful (0)
|Replies (0)LT
Lorraine T
1 reviews | Active since Jan 2020
18 Mar 2026, 14:57
Bad service
They not compitent they don't care about their customers. I've been waiting for my them to clear my credit they taking their time they don't even bother to let you know what's going on..... I'm so frustrated because all this is ruining my credit score
0
Replies (0)TM
Tshepo M
1 reviews | Active since Jan 2020
10 Feb 2026, 06:48
Bad service
Good day I trust you are well. I spoke to DYT which is dress your tech about the debit order that went off on bank account. They say they are not responsible for the debit as they do not call clients and they do not register debit orders. I would like to have that call recording of the day when you called me to sell me the contract phone because I am busy talking to my lawyer regarding this matter as I feel that I have been taken advantage of as I am a nobody. Your company is playing games with us harding working people, you can't justctake money from my bank account and the refuse to return my money. My bank account is private and I feel that my privacy was invaded by your company. Please sort this out and give me feedback.
Helpful (0)
|Replies (0)TM
Tshepo M
1 reviews | Active since Jan 2020
10 Feb 2026, 06:48
Bad service
Good day I trust you are well. I spoke to DYT which is dress your tech about the debit order that went off on bank account. They say they are not responsible for the debit as they do not call clients and they do not register debit orders. I would like to have that call recording of the day when you called me to sell me the contract phone because I am busy talking to my lawyer regarding this matter as I feel that I have been taken advantage of as I am a nobody. Your company is playing games with us harding working people, you can't justctake money from my bank account and the refuse to return my money. My bank account is private and I feel that my privacy was invaded by your company. Please sort this out and give me feedback.
0
Replies (0)FM
Faith M
1 reviews | Active since Jan 2020
15 Jan 2026, 10:20
Blue Label Telecoms ****ming me through the RCS account on a monthly basis
Blue Label Telecom is *****ulently debiting money from the monthly repayment which I am making to RCS account (Makro) since July 2025 to date. The company claims that I have subscribed to a voucher that they debit R179 per month for, and I did not subscribe for such. I requested for proof of "my subscription" which they are unable to produce. They refuse to refund all the money that they have been ****ming me of. Please assist!
Helpful (0)
|Replies (0)FM
Faith M
1 reviews | Active since Jan 2020
15 Jan 2026, 10:20
Blue Label Telecoms ****ming me through the RCS account on a monthly basis
Blue Label Telecom is *****ulently debiting money from the monthly repayment which I am making to RCS account (Makro) since July 2025 to date. The company claims that I have subscribed to a voucher that they debit R179 per month for, and I did not subscribe for such. I requested for proof of "my subscription" which they are unable to produce. They refuse to refund all the money that they have been ****ming me of. Please assist!
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