Bought motor from them after the machanic fitted the motor there was a noise in the motor so phoned them and they said to take the bike to there machanic he said there is someting wrong with the valves so i took my old motors head so he can fit it to the new motor i bought for 7.5k. A week later ge said the crank is broken so bike parts obline said he must take out motor. Ouoa from bike parts said that they have new motor but price is 15k and 2.5k for fotment tjen i wil have guarantee i paod the 15k and he said it wil take 3 days to compleet and i need to pay 2.5k once i pick the bike up. My bike has been standing there a week and when i phoned this morning oupa don't know about the 3 day so he gave the phone to the manager. Tgis guy was so vosy over the phone and when i wanted to speak ti the owner he said he was over seas. He told my friend he is going to take the motor out and throw my bike in the street and that after i paid 15k to them. Now they need 2 bolt but the bike was taken fron there machanic to them and the one bolt is on the cover off the engin so the motor not compleet. That whole shop who strip bikea for living don't havevthat two bolts i think it is to buy time because my bike not finished. The service ia pathetic!!!!
Dear Sir
You came here and inspected the engine that you bought for R7500. Because of the casing having some damage we gave it to you at that good price as you only needed the Crankshaft assemble. The moment you said that there was a issue with the engine and we did confirm with the mechanic we had no problem to refund you or we had the other option of a Japan import engine but at R 15000 and R2500 to fit the engine. We asked you to bring the bike to us and agreed together that once the total amount is paid we will fit the Japan import engine. Some parts were missing from your side and we waited for the parts.
Engine was fitted and and bike could not be started as there were more parts missing. You took the bike as is and said you will sort out to fit the missing parts.
All the delays was on missing parts and payments. The moment we received some of the parts and total payment we concluded the fitment of the engine.
We are a large company and work world wide. We keep business provisional and confront any issues we have. As from our side I believe we have kept our side of our deal. I am open for discussions.
Thank you
Best regards,
Dear Sir
You came here and inspected the engine that you bought for R7500. Because of the casing having some damage we gave it to you at that good price as you only needed the Crankshaft assemble. The moment you said that there was a issue with the engine and we did confirm with the mechanic we had no problem to refund you or we had the other option of a Japan import engine but at R 15000 and R2500 to fit the engine. We asked you to bring the bike to us and agreed together that once the total amount is paid we will fit the Japan import engine. Some parts were missing from your side and we waited for the parts.
Engine was fitted and and bike could not be started as there were more parts missing. You took the bike as is and said you will sort out to fit the missing parts.
All the delays was on missing parts and payments. The moment we received some of the parts and total payment we concluded the fitment of the engine.
We are a large company and work world wide. We keep business provisional and confront any issues we have. As from our side I believe we have kept our side of our deal. I am open for discussions.
Thank you
Best regards,
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